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WalkMe vs. Whatfix – the Ultimate Comparison Guide + a few alternatives

Userpilot

WalkMe dashboard – Source: WalkMe. Set up basic contextual onboarding to differentiate user experience. Whatfix Dashboard – Source: Whatfix. Here’s a rundown of some of the most important differentiating factors: Implementation. Whatfix analytics dashboard. Userpilot onboarding checklist.

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Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

To calculate Net Promoter Score , you need to subtract the percentage of detractors (score 0-6) from the percentage of promoters (score 9-10), with passives (score 7-8) excluded from the calculation, making it a clear indicator of customer sentiment towards a brand. Get a Userpilot demo now to create your own NPS dashboard.

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Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer's entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. When implemented effectively, it transforms businesses.

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Usability vs User Experience: What is The Difference?

Userpilot

In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. But also how they expected it to work, how users feel about it and the brand experience. Userpilot dashboard: set themes and keep design consistency. What are the elements of user experience?

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Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer’s entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. When implemented effectively, it transforms businesses.

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Legacy Systems VS Modern Embedded Analytics

Reveal

Modern embedded analytics platforms support a full stack of integrated analytic functions — from reporting and dashboards to self-service analytics, alerts, collaboration, data preparation, and machine learning on a unified, scalable architecture with common administrative and management functions.

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What Is Needs-Based Segmentation and How To Collect Data for It? [Best Tools Included]

Userpilot

The quality and the brand-focused segment is comprised of businesses that want the best product and are prepared to pay for it. In SaaS, there are 4 most common needs-based segments that you need to differentiate. Quality and brand-focused segment. Segment dashboard example. Four most common needs-based segments.