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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay. Also, fintech applications often possess third-party integrations, like those that allow downloading financial data from a stock exchange. A time-consuming process. And here’s when UX testing steps in.

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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. Download The Ultimate Guide to Conversational Support. 4 powerful proactive support messages to send. Learn the latest strategies for your most personal, efficient support team yet.

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No more compromises: Announcing 20+ new features to supercharge your customer support

Intercom, Inc.

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Keep track of how your team’s doing and share your impact with others by downloading or subscribing to the reports that matter to you.

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The Top Mobile In-app Feedback Tools of 2020

Alchemer Mobile

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

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Push notifications: The key channel marketers are forgetting (and need)

Intercom, Inc.

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Types of messages that provide value. Behavior-based messages.

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Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Gainsight

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . You can also listen to the recording here or download the presentation here. . Define the channels

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11 Essential Mobile SDKs That Will Improve Your App

The Product Coalition

App Downloads Worldwide. An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. Ideally, the payment flow should be customizable to fit your brand identity. The NPS is a system that was invented by Fred Reichheld to measure the number of brand promoters in a user base.