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How to Wow a Customer and Win Their Loyalty [With Examples]

Userpilot

TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future. First of all, it strengthens the relationship between your brand and its customers. Users are fast to form opinions on brands and slow to change them.

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Goals vs Segments: What’s the Difference and How Use Them To Improve User Onboarding?

Userpilot

They involve all actions that lead directly to purchases, such as: Booking a demo. Such actions include signing up for your company’s newsletter or downloading an ebook. This boosts your customer retention and helps to convert them to brand advocates. Get a Userpilot demo and see how. Signing up for a free trial.

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Product Storytelling 101: 6 Tips To Create a Compelling Product Story for SaaS

Userpilot

Product storytelling vs. brand storytelling. A more similar concept to the concept of the product story is the brand story. Brand storytelling: The brand story has a similar purpose to the product story, but it emphasizes the human element of the brand. of your brand messaging and product story.

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What Are The Stages Of The SaaS Sales Process?

Userpilot

A few user persona examples in the SaaS space include product managers, product marketers, customer success managers, UX designers, and independent contractors who help companies with any of the aforementioned areas. Signs could include opening emails, visiting your website, and sharing their email in exchange for an eBook or newsletters.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

Get a Userpilot demo and see how. Customers have been educated, and they expect nothing short of every other brand. A good incentive can be anything from an ebook to a trial extension or free credits. Get a Userpilot Demo and see how. Don’t just run these surveys for the sake of it. Personalize NPS surveys.

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Contextual email automation for SaaS: how to plan campaigns that drive growth across every stage of the user journey

Userpilot

The activation stage in the user journey is when someone subscribes to your trial, demo or free account. Once they start advocating for your brand, you know you’re doing something right. The campaign objective is to convert them into brand advocates, so your emails will try to encourage referrals for example. Activation.

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A New Way To Delegate And Split Expenses: Fintech UX Case Study

UX Studio

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. Having gotten an opportunity to present their product at an important fintech conference in Amsterdam where they would reach potential partners, the Payment Courier team came to us to help them revamp their demo.