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Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding. Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. Get the demo to see how!

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create communities around your brand to connect directly with customers. Pro tip: try offering personalized client onboarding to reduce churn.

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Read on to uncover product growth insights

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. You can also implement A/B testing to see what resonates better with your audience. This expands your reach to a broader audience and adds credibility to your brand.

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Top 12 UX Improvements for SaaS That Enhance Engagement and Drive Retention

Userpilot

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. Test different UI elements with smaller segments of users. UX designers should make branding consistent across the product to reduce friction. Test, test, test. Investigate why that might be.

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How to Build an Effective Customer Education Strategy that Drives Adoption

Userpilot

For example, you don’t want to show advanced segmentation tips to customers who haven’t even done basic segmentation yet. Finally, constantly test and improve your customer education strategy by collecting feedback and acting on it. Step 7: Test and improve. Embed tutorial videos in a resource center with Userpilot.

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How to Collect and Manage Feature Requests in SaaS

Userpilot

identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Bug reports require immediate attention because if left unchecked they will lead to a negative user experience and increase your churn rates.