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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. This is where having the right tech stack comes into play. If the pandemic has taught us anything, it’s how quickly things can change and how fast certain information can become outdated.

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5 Climate Tech Startups to Watch

freshtrax

Climate tech, which refers to technologies and businesses focused on combating climate change , such as reducing CO2 emissions and combating global warming, is gaining momentum, especially in the United States. Climate tech funding has increased significantly. The market size of climate tech in the U.S.

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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. Data included: Ratings and reviews. Technology (media creation, connectivity, etc.). This is mostly due to seasonality (e.g.

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Do you have a custom algorithm or other technology? Where do you stand on your brand? But there are some common elements too.

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11 User Flow Examples + How to Inform UX Design With Them

Userpilot

Review generation user flow. This allows you to find the following information: The percentage of users who take each path. Review generation user flow Positive reviews help build social proof and make it easy to acquire new users. However, there’s a delicate science to requesting reviews. Referral user flow.