Branding Onboarding KPIs Outbound Product Research 
Userpilot
OCTOBER 25, 2022
If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?
Intercom, Inc.
MARCH 16, 2021
This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. With all of these powerful benefits, it’s no surprise that a survey we ran with almost 600 support leaders revealed that 78% of support leaders want to move to a more proactive support approach.
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Userpilot
SEPTEMBER 7, 2023
TL;DR A journey map is a visual representation outlining the entire customer experience from discovery to conversion and beyond. Understand your buyer personas and user personas: Collect feedback from existing customers Use signup surveys to get new customer information Look at user behavior in-app to spot trends 2.
Intercom, Inc.
JUNE 22, 2020
In-app messaging allows marketers to engage users at just the right time, to facilitate onboarding, share product updates, offer support, or promote relevant offers. Chats and Posts: In Intercom, you can send outbound chats and posts in both mobile and desktop apps. Onboard new users. Promote stand-out features.
BrainMates
SEPTEMBER 4, 2023
How to Drive Product-Led Growth By KATHRYN SHEPHERD-KING If you’ve been in the product management world for any length of time, you’ll have probably heard about product-led growth. Product-led growth is a go-to-market strategy that relies on using your product as the primary vehicle to acquire, activate, and retain customers.
Userpilot
FEBRUARY 4, 2022
We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product.
The Product Coalition
JULY 8, 2019
An insight into Product Marketing roles, responsibilities and KPIs after interviewing dozens of Product Marketing Managers. Everyone is hiring Product Marketing Managers (“PMMs”) and there is a great demand for expertise in this space, so read on for a strategic and tactical definition of “What is Product Marketing?”.
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