Gainsight

JANUARY 25, 2024

Digital Customer Training in Action: Real-world Examples Let’s examine some well-known and highly lauded digital academies: HubSpot Academy The HubSpot Academy is one of the largest online training resources in the world for knowledge surrounding inbound marketing, sales, and customer service.

Customer Experience 52

Customer Experience Research Software User Testing User Friction 52

Userpilot

MARCH 29, 2024

TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. HubSpot implements certification programs to drive brand activation. All of these courses are paired with an industry-recognizable certificate that makes them attractive. Let’s dive in!

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We remember the companies that make things easy”. That’s why great experiences stand out.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118