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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

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Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge. A robust customer success strategy enables customers to get the most out of the product.

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How to Write a Data Science Product Manager Resume [+ Examples]

The Product HQ

A data product manager’s resume is never generalized because it always targets specific pain points. If you’re utilizing a resume builder, create your resume using a template that has good customer feedback. These explanations have to relate to the pain points of the organization you apply to.

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Whatfix vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Whatfix or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

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Userlane vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Userlane or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

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Group Product Manager vs. Principal Product Manager: What’s The Difference?

The Product HQ

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. They ensure that the various teams remain on course toward achieving the company’s objectives.

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15 B2B Marketing Strategies to Drive Conversion and Growth

Userpilot

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. Customer acquisition costs, retention /churn rates, net promoter scores, and monthly recurring revenue growth are the main KPIs you can use to measure your B2B marketing performance. What is B2B marketing?

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