Userpilot

JUNE 7, 2024

Monitor key metrics like activation , adoption, LTV, CSAT , and churn on a custom analytics dashboard. For example, a dashboard populated with the most relevant information or shortcuts to key templates reduces the effort needed to get the job done. Training courses and programs (make sure they come with a certificate).

Data Visualization 52

Data Visualization User Testing Embedded Analytics Customer Experience 52

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. SOC 2 is not a pass-fail certification, which is really important and a common misconception. Start early. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

eG Innovations

APRIL 25, 2022

provides the sign-in details about the user who uses authentication factor such as a password, MFA (multifactor authentication) token or QR code, etc. eG also allows you to slice and dice this data without writing any KQL queries or importing the workbooks from community repositories using custom reports and dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

eG Innovations

DECEMBER 16, 2021

In environments where App Volumes is extensively used, if an AppStack could not be assigned to a user or if the user could not access the applications due to lack of storage space in the volumes, users are forced to wait till the AppStacks are made available or the storage space is increased. How many jobs were delayed for each event type?

Data Visualization 52

Data Visualization Reporting Tools Product Research Certifications 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and without any coding. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 20, 2023

Or is there an in-app onboarding software superior to the two? With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. However, it is not entirely no-code, and some developer involvement may be necessary.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

DECEMBER 9, 2021

You need the right information in the form of logs, metrics, traces and events to substantiate with evidence in conversations with the cloud provider’s support team. This information was also highlighted in critical alerts sent to administrators and displayed on the overview dashboards in eG Enterprise to enable actionable notification.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

FEBRUARY 7, 2020

Moment is when a user creates their first experience and realizes how much time they’ll save thanks to our no-coding platform. You need to look out for a specific feature or event that churned customers never completed. Customers who are due for renewal. For us at Userpilot, our Aha! That feature is your product’s Aha!

Analytic Tools 84

Analytic Tools Research Software Education Customer Experience 84

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Many of our own staff are Citrix domain experts and as a result have undertaken various Citrix Certification qualifications. So, I’ve compiled, enhanced, and answered a fuller set of questions below.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

DECEMBER 11, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. I look at working software. Warning – do not watch on an empty stomach. Video, slides, & transcript below. Unsubscribe anytime.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118