Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. SOC 2 is not a pass-fail certification, which is really important and a common misconception. Start early. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

APRIL 17, 2024

Data security : Opt for platforms that take security seriously, such as those with SOC 2 Type 2 certification. Behavior monitoring : Utilize feature tags and custom events to monitor user actions, with a visual dashboard for tracking segment behavior. This means they have proven systems to keep your data safe and secure.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

OCTOBER 16, 2022

With Userpilot, you can apply these strategies without having to code. For this, you can calculate software adoption rate, which is the percentage of signed-up customers that become active users. E.g., If you get 100 new signups per month and 25 of them become active, your software adoption rate would be 25%. Churn rate.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

OCTOBER 31, 2023

While annual plans aren’t an excuse to create a poor product experience, they can keep users from leaving due to more minor bugs or inconveniences (giving you time to fix the issue). If you want to ensure that all the customers you acquire stay on your software platform, then it’s time to get your free Userpilot demo today!

Feedback Software 104

Feedback Software User Testing Customer Experience Data Visualization 104

The Product Coalition

DECEMBER 29, 2020

Someone with nothing but marketing experience, but with all the skills needed, may fear their lack of experience in software development will hold them back. If you’re an established Product Manager who has been working for a long time, but still suffer from waves of impostor syndrome, try asking your manager for a performance review.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

The Product Coalition

JUNE 14, 2022

There is the ISO 17100 standard that regulates the localization process, and we hold that certification. The third phase is in-country review. Usually, we ask new translators to list the subject areas in which they’re most competent: software, tourism, or marketing, for instance. What are the steps in the localization process?

Feedback Software 119

Feedback Software User Testing Systems Review Technical Review 119

bpma ProductHub

APRIL 30, 2017

Be sure to come to the BPMA event on May 13 th called “ High Performance Leadership: Leveraging the Neuroscience & Social Secrets of Confidence ” presented by Alyssa to soak up her zany stories and valuable tips. She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003.

Development 150

Development Product Management Product Manager Management 150

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. And these posts are literally not helping anyone.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 106

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. They’re perpetually linked to their industry due in some part to their commitment to thought leadership; they understand that the most successful companies are the ones that tap into industry conversation and spark discussions that move people to act.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

OCTOBER 23, 2022

You can do email surveys, collect reviews, analyze live chat discussions, or monitor social media. Set in-app goals and create custom events within it to monitor where users drop off. Build modals, slideouts, and checklists code free with Userpilot. Userpilot enables you to create website banners code-free.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

eG Innovations

DECEMBER 16, 2021

In environments where App Volumes is extensively used, if an AppStack could not be assigned to a user or if the user could not access the applications due to lack of storage space in the volumes, users are forced to wait till the AppStacks are made available or the storage space is increased. How many jobs were delayed for each event type?

Data Visualization 52

Data Visualization Reporting Tools Certifications Product Research 52

Userpilot

AUGUST 18, 2022

Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. Amplify status seekers by inviting them to appear on podcasts and webinars or have them speak at live events. Offer opportunities to share their knowledge in podcasts, webinars, videos, or at events.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

SEPTEMBER 29, 2022

Host virtual customer engagement events such as webinars. Signing up to use your software is just one step you expect a SaaS customer to take. Here’s segmentation in action on our software: Userpilot enables you to segment users based on different characteristics. Engage customers with in-product messaging.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

bpma ProductHub

JANUARY 3, 2017

Product Management was still figuring out if it’s a necessary discipline in software companies. In fact, she was among the very first class of the highly regarded Product Management certification from the Association of International Product Marketing and Management (AIPMM). “Ms. .”

Product Management 105

Product Management Product Manager Management Management 105

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This year’s event is about sustainable innovation and using data to find the next breakthrough for your most pressing business challenges. Choose from several registration options, including a no-cost package, for an event that works best for you. Putting the talent and processes in place is only half the battle.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

ProductPlan

OCTOBER 1, 2020

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). Product leaders can’t spend all their time globetrotting from one event to the next. The 2020 edition is a virtual, one-day event.

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

Modus Create

JULY 29, 2020

I officially graduated from high school, attained my first AWS certification (hopefully first of many more to come!) We have project cards that help us keep track of our progress and every pull request is reviewed by all members of the team before being merged into the final product. A lot has changed since I wrote my last blog post.

Customer Feedback 96

Customer Feedback Data Visualization Software Review Feedback Software 96

eG Innovations

APRIL 25, 2022

provides the sign-in details about the user who uses authentication factor such as a password, MFA (multifactor authentication) token or QR code, etc. Does the failed sign-ins happen due to conditional access failure? Perform Access Reviews to prevent stale access assignments. Sign-ins Detail. Interactive Sign-ins logs.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Userpilot is a product growth and digital adoption software. It offers certification programmes, organizes events, runs a job board, and has the largest product management Slack community. First Round’s The Review.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

AUGUST 4, 2019

Cracking the PM Interview For hopeful PMs looking for their next role Gayle McDowell, the author, is the Founder and CEO of CareerCup and the author of Cracking the Coding Interview and Cracking the Tech Career. For experienced PMs, it will help them review the essential concepts in the discipline. Check our certifications here.

Books 60

Books Product Management Product Manager User Testing 60

BrainStation Product Management

JANUARY 26, 2021

Brick & Mortar to Click & Order: Retail Experience in 2021 – the first instalment in BrainStation’s 2021 Digital Leadership Event Series – took place on January 21 and featured leaders from Shopify , Chipotle , and General Mills. Check out BrainStation’s Full Time Bootcamps and Part Time Certificate Courses.

Customer Experience 52

Customer Experience User Testing Data Visualization Branding 52

Gainsight

SEPTEMBER 8, 2020

At this event, Gainsight’s Kellie Capote , VP of Client Outcomes, speaks with Kristi Faltorusso , VP of Customer Success at IntelliShift. The post GameChanger Playbook Series—The 10X Team: Secrets to CS Scale from the GameChangers at Intellishift appeared first on Customer Success and Product Experience Software | Gainsight.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Customer Experience 52

eG Innovations

DECEMBER 9, 2021

You need the right information in the form of logs, metrics, traces and events to substantiate with evidence in conversations with the cloud provider’s support team. High CPU usage within the JVM can have numerous causes and often it can be a symptom of bugs within the Java code of the application. It was all rather mysterious!

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Capitol Tech Solutions (CTS) is a digital design, software development, and marketing agency headquartered in Midtown, Sacramento. Jives Media maintains an excellent rating of 5 out of 5, having over 93 happy clients reviews, according to Clutch.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

SEPTEMBER 28, 2022

Some will do it privately, while others will take to social media and review sites to share their experiences. The survey questions usually go like “How easy was using ABC software today?” You can use product adoption platforms like Userpilot to create an on-demand resource center without coding. It’s natural.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools User Testing 52

The Product Coalition

NOVEMBER 30, 2020

The following interview questions are neither suited nor intended to turn an inexperienced interviewer into an agile software development expert. As the “Manifesto for Agile Software Development” states, it is mainly about adaptability over following a plan. In what Scrum events shall the Product Owner be participating?

Product Research 89

Product Research User Testing Research Software Feedback Software 89

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. Facebook’s never charged for software before, right?

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

ProductPlan

OCTOBER 31, 2019

Glassdoor ’s employee reviews and salary data make it a go-to resource for the research-loving candidate. Product School is better known for its training and product management certification programs. Many of these events further facilitate matchmaking between hiring managers and candidates. Product School. Beyond the Boards.

Product Management 40

Product Management Product Manager Research Software Technical Review 40

The Product Coalition

MAY 21, 2020

Now, we can use it to describe both hardware and software design. Saying that, the nineties was an era that produced notable events that would shape the world for generations to come. While there are rumors circulating that we’re due to get a serious redesign, no one is throwing out their iMac Pros just yet. A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Userpilot

FEBRUARY 7, 2020

Moment is when a user creates their first experience and realizes how much time they’ll save thanks to our no-coding platform. You need to look out for a specific feature or event that churned customers never completed. Customers who are due for renewal. For us at Userpilot, our Aha! That feature is your product’s Aha!

Analytic Tools 84

Analytic Tools Research Software Education Customer Experience 84

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

eG Innovations

AUGUST 3, 2021

17 Is there a way to analyze failed logins based on the failed factor (LDAP/RADIUS/2FA/Certificate)? This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Chameleon or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Many of our own staff are Citrix domain experts and as a result have undertaken various Citrix Certification qualifications. So, I’ve compiled, enhanced, and answered a fuller set of questions below.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

DECEMBER 11, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. I look at working software. Warning – do not watch on an empty stomach. Video, slides, & transcript below. Unsubscribe anytime.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61