The Product HQ

MAY 10, 2024

People from several different backgrounds decide to become platform product managers and follow a rich and rewarding career that is varied, fulfilling, and well-paid. To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market.

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Userpilot

JUNE 12, 2024

TL;DR A Product strategist is responsible for working with a team of Product Managers to develop a comprehensive product strategy , product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. Let’s get started! Embrace a culture of experimentation and continuous improvement.

Analytic Tools 52

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Userpilot

JUNE 12, 2024

TL;DR A customer insights manager is a professional responsible for analyzing and interpreting data related to customer behavior , preferences, and feedback to inform strategic business decisions. Leveraging the right tools for customer insights can significantly enhance your ability to gather, analyze, and act on customer data.

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The Product HQ

JUNE 1, 2024

There are several skills one must possess to survive in this position in the long term. Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. Otherwise, skip ahead.

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Userpilot

JUNE 12, 2024

They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. Gather insights to validate product-market fit, identify unique selling points, and refine your go-to-market strategy. Prioritize user feedback and testing : Involve users throughout the product development process.

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Userpilot

JUNE 12, 2024

Thus, they need the right product management tools and specialized software for certain stages. Here are some of the tools one must not miss: Best tool for product management: Userpilot – With Userpilot , PMs don’t need to look anywhere else. It’s the perfect tool for real-time team collaboration and discussions.

Analytic Tools 52

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Userpilot

JUNE 12, 2024

TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in acquisition, engagement, and retention. Data is your best friend : To truly nail product growth , all your strategies need to be data-driven because the numbers don’t lie.

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Userpilot

AUGUST 31, 2022

Just think back to the last time you saw someone (or a group) passionately telling friends about a helpful tool. Why you should care about building your fanbase: increased word-of-mouth referrals, access to feedback that will help you improve, and less marketing and acquisition costs. Remove friction with in-app guidance.

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Userpilot

JUNE 12, 2024

There is an estimated additional pay of $17,821, depending on your position and where you are working. Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention. Looking into tools for product analysts?

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Userpilot

JUNE 12, 2024

Here are some best practices to help you advance as a customer onboarding specialist: Get good customer onboarding tools : Getting good customer onboarding tools will make your customer onboarding processes smooth and efficient even when you are working with several accounts at the same time. An example of such a tool is Userpilot.

Onboarding KPIs 52

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Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. CXL’s Product Marketing certification course is an industry standard.

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Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Send personalized in-app messages.

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Userpilot

JUNE 12, 2024

Researching well and choosing the right tools : The right marketing research tools give you valuable insights, while the right operations tools make your work efficient and organized. Before you invest in tools, carry out enough research about them and ensure they are the perfect fit for you. What is a marketing analyst?

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The Product HQ

JUNE 1, 2024

The nature of this type of position means facing several challenges on the job. It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development. AI product managers are no different.

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Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. What do product analysts do?

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Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

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The Product HQ

JUNE 1, 2024

However, nobody was responsible for developing data solutions for analytics operations, scalability, and accessibility for internal data consumers. Enroll in our top-rated data product management certification to do just that: 2. Platforms like LinkedIn and job portals are crucial in finding candidates for any role.

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The Product HQ

JUNE 1, 2024

Nowadays, product manager internships have additional requirements, such as experience in: Software development User research Data analysis Computer science Machine learning Product manager interns also have to work closely with other departments, program managers , and the management team.

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The Product HQ

JUNE 10, 2024

Communication Skills In any leadership position, effective communication is a transferable skill that helps to support teams and encourage feedback and innovation. Being a Scrum master necessitates having the skill set to navigate through conflicts and find solutions that benefit all parties. Looking to become a scrum master?

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Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys. Investigate why that might be.

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Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc.

Customer Experience 98

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Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

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Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it? Table of Contents.

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Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. Hyper- personalize in-app communication and customer experiences. We got you covered!

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The Product HQ

JUNE 10, 2024

To name a few, these activities include product development, positioning, and pricing according to customer satisfaction. So product managers require many skills, including technical, marketing, customer feedback, data management, project management, and market evaluation skills. It also provides access to industry news.

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Userpilot

FEBRUARY 3, 2023

In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Effective strategies for primary onboarding: Greet users with welcome messages. Effective strategies for tertiary onboarding: Introduce users to brand-new features. You can use modals for this.

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The Product HQ

JUNE 10, 2024

They manage and track the entire product lifecycle strategy from design to completion. Hard skills are useful for creating a successful product roadmap and product strategy. A product lead managing the production of a complex digital product needs to know how digital technology works. Soft skills apply to all professions.

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Userpilot

OCTOBER 23, 2022

Acquiring and keeping repeat customers involves delivering an excellent customer experience , empowering them with product education , acting on their feedback , and rewarding customers for their loyalty. 15 tips for acquiring and keeping repeat customers in SaaS. Track in-app user behavior and eliminate potential roadblocks.

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The Product HQ

MAY 10, 2024

A product lead or the lead product manager is often an experienced senior professional who drives the product strategy, leading and supervising a product team. Also, working with others enables you to brainstorm new ideas and incorporate innovative solutions for your products. Their responsibilities can differ from company to company.

Customer Experience 52

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Userpilot

AUGUST 18, 2022

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Customer service is essential for nurturing positive customer relationships.

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The Product HQ

JUNE 1, 2024

Finance PMs occupy a unique position within the world of product management. Conceptual setbacks refer to those that deal with the vision, product strategy, or purpose of a particular product. Technical setbacks are those that speak to the challenges that teams face when they use complex technologies for finance product development.

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The Product Coalition

JULY 7, 2023

PRODUCT LED GROWTH: PLG It’s a go-to-market strategy that puts the product at the forefront of the customer journey. A successful PLG strategy requires cross-functional alignment and involvement across the entire organization. This ultimately brings positive ROI to the business. An example was the Spotify African Heat party.

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The Product HQ

MAY 10, 2024

Therefore, the expected salary increase inspires many junior product managers to climb up the corporate ladder and land this position. The demand for technical and product management positions is high. Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions.

Customer Experience 52

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The Product HQ

JUNE 1, 2024

While you don’t need to know as much about technical product development as an engineer, you should have a good enough understanding and basic knowledge of how technology works. For starters, having sound knowledge of technical product development will make it easier for you to plan with software engineers.

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Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. o get the sponge mode on and dive in!

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The Product HQ

MAY 10, 2024

Here, you will have to supplement your initial market research with additional context that will help you to optimize how you position your product in its respective market. Our PMHQ Product Manager Certification will help you get a foothold in the essentials of a product management job.

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UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. CxD Certification Courses: The Bootcamps ?

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