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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Attention to negative and positive user feedback is crucial for understanding what needs improvement. This allows for more targeted marketing and product development strategies.

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Product Marketing Resources: Everything You Need To Know in 2022

Userpilot

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. SaaS companies are increasingly investing in product marketing to stand out in a competitive market with effective product launches , positioning, and improved product experiences. You’re in luck.

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Product Manager CV Template – How to Create The Perfect PM resume? [+ tips from experts]

Userpilot

You should customize the content of your resume to match the requirements of each position you apply for. Product management certificates are not likely to give you an advantage and may highlight a lack of experience. Also, this is where you present your skills that are relevant to the position you’re applying for.

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Customer Advocacy: How to Turn Loyal Customers Into Advocates and Drive Product Growth

Userpilot

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Customer service is essential for nurturing positive customer relationships.

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Understanding Product Management

The Product Guy

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Often, this is due to resource constraints rather than a lack of understanding of a PM role. Product Strategy. Product Roadmap.

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How Digital Customer Education Can Win You More Business

Gainsight

Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. HubSpot shot to fame due largely to its laser focus on inbound marketing. Very little.