Intercom, Inc.

DECEMBER 28, 2022

Announcing ‘The Intercom Customer Support Trends Report for 2022’. Check out this year’s Customer Support Trends Report to see the top five trends transforming the customer service industry and how to capitalize on them. Intercom’s product principles: A series exploring the beliefs that shape what and how we build.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

DECEMBER 11, 2023

AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. Advanced machine learning allows AI algorithms to analyze extensive datasets to identify patterns and trends. This strategic advantage enables them to maintain a competitive edge in the market.

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BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. If product managers are still required in the future, the teams within which they work and the roles they play will be vastly different.

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Department of Product

SEPTEMBER 28, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The results are remarkably realistic and the new tools could have an impact on product teams. Dedicated internationalization SaaS products like Lokalise are paying attention and have recently rolled out new AI features of their own.

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Department of Product

OCTOBER 5, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Zoom took a big step towards becoming a workplace productivity powerhouse this week with the launch of its own Google Docs competitor, Zoom Docs. Essential reads for product teams The latest from the Department of Product Substack ?Chartpack:

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The Product Coalition

JULY 28, 2023

In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. Data Products, everywhere In your everyday life, you’re interacting with data products all of the time, or shall I say they’re interacting with you. that’s a data product right there, the recommender.

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Usersnap

JANUARY 8, 2024

The engineering team from Lockheed Martin used imperial units (pounds-force), while NASA’s team used metric units (newtons). As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Planning 2.

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Department of Product

OCTOBER 12, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The founder of spreadsheet startup Equals says the answer for his product is a firm no. It’s worth a read if you’re looking for some inspiration for your own product’s growth trajectory. Rich Holmes here. Enjoy the rest of your week!

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Analytic Tools Research Software Reporting Tools Data Visualization 52

Department of Product

OCTOBER 19, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, For product teams, the success of Netflix’s ad-funded model shows that for specific product categories, introducing an ad-funded tier may not be the bug bear we think it is. The company added a massive 8.76 billion, up 7.8% year on year.

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Research Software Analytic Tools Data Visualization Feedback Software 52

Usersnap

MARCH 22, 2023

User feedback and its analysis play a vital role in shaping and improving digital products. With the constant influx of data, manually analyzing and categorizing user feedback can be time-consuming and labor-intensive. That will change with the power of intelligent services like ChatGPT (powered by OpenAI).

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Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last Product fit will probably be catastrophic.  This

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Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. It is a valuable resource for ML/AI researchers, data scientists, engineers, and tech-savvy business and IT leaders. TL;DR Podcast.ai

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Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

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Feedback Software User Testing Research Software Analytic Tools 52

People-First Product Leadership

FEBRUARY 12, 2024

When highly capable people work together well, they inspire each other to be more creative, more productive and ultimately more successful as a team than they could be individually. For example, there are individuals and companies who have drunk from the ‘PM as CEO of the product’ Kool-Aid and forgotten the importance of humility.

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UX Studio

MAY 23, 2024

In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. Their core product, StepWise, is a virtual math tutor that uses AI to mimic a human teacher and provide personalized instruction. Elicit : This tool helps researchers discover and synthesize research.

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UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

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