Userpilot

MARCH 7, 2024

Highly engaged users are an indication that the product satisfies their needs and provides a positive experience. To collect the data for NPS calculation, we use a survey asking users how likely they are to recommend the product to their friends or colleagues, on a scale from 1 to 10. Product Usage Frequency.

Analytic Tools 103

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 103

Gainsight

MAY 17, 2023

Why CS Needs to Evolve in 2023 Nick Mehta, CEO of Gainsight, kicked off the opening keynote on a positive note, saying, “Our job in CS isn’t just about adoption, retention, and expansion. Welcome to the stage, ChatGPT. It’s about helping your customers understand how your company is evolving.” But that’s not all.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Usersnap

MARCH 22, 2023

That will change with the power of intelligent services like ChatGPT (powered by OpenAI). ChatGPT prompt for analyzing feedback items AI can revolutionize customer feedback analysis by automating many of these tasks. “AI for User Feedback Analysis: A Survey” by Abdelkader Gouaich, Fatma Outay, and Ahmed Ben Ayed.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Gainsight

NOVEMBER 2, 2023

The explosion of ChatGPT is shining an even brighter light on the technology. AI is here, and while many people are concerned about robots taking over —these tools are uniquely positioned to help you create content. In fact, it’s growing at a compound annual growth rate (CAGR) of 14.2% and is expected to surpass $1b in value by 2028.

Generative AI 52

Generative AI Customer Experience ChatGPT Webinar 52

Tyner Blain

OCTOBER 23, 2023

Doing this, however, cascades into multiple positive consequences. ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. You could do something as simple as surveying a sample of people who left. ” This is the input to your survey-design.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Userpilot

AUGUST 15, 2023

Product’s value proposition A good value proposition is key to your product’s positioning or messaging. Each message may adopt a different messaging strategy – emotional, positioning, pre-emptive, or unique selling proposition. You can get feedback for your product through in-app surveys. Sample user persona.

Product launches 94

Product launches User Testing Feedback Software Research Software 94

Lenny Rachitsky

DECEMBER 12, 2023

I want to grow my product Growth strategy The Racecar Growth Framework Choosing your north-star metric 🎖️ Winning at SEO (plus podcast ) 🎖️ Winning at content-driven growth Picking a wedge Come up with growth ideas Growth ideas Generating buzz Optimize funnels Improving retention Improving conversion Increasing virality (..)

User Testing 85

User Testing B2C Product Research B2B 85

UX Studio

SEPTEMBER 20, 2023

And yeah, if I, I’ll just share one more, and this is gonna actually go back to the other use of ai, the, the ChatGPT version, right. And so that’s their sort of automate automated way using ChatGPT mm-hmm. And then I paired that with a large quantitative survey to have a more robust data set. Karthik: Yeah.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Business of Software Conference

OCTOBER 11, 2023

It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? On your podcast, I’ve heard you talk about needing to reevaluate your positioning as time goes by. Can you talk about the mental difficulties of people changing their positioning?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Usersnap

JUNE 15, 2023

For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. After all, it’s your customers that are going to use your product. Build a stickier product.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

FEBRUARY 21, 2024

In SaaS, where user experience and service personalization are essential, data analytics helps identify user engagement patterns and enables businesses to make informed decisions about product improvements and market positioning. Survey sentiment analysis with Userpilot. Product analysis with Userpilot.

Data Visualization 92

Data Visualization Analytic Tools Research Software Artificial Inteligence 92