The Product Coalition

JUNE 14, 2022

Or the product is already operational, and people are using it, but you need to expand to more users and add new locales. The third phase is in-country review. Usually, we ask new translators to list the subject areas in which they’re most competent: software, tourism, or marketing, for instance.

Feedback Software 125

Feedback Software User Testing Systems Review Technical Review 125

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

DECEMBER 21, 2021

We decided to bypass the fads and the hype, and sat down for an insightful conversation about AI with the localization team leader from Alconost, Stas Kharevich. So does that mean there’s already localization software on the market that uses machine translation? That’s right, software that uses machine translation does exist.

Artificial Inteligence 132

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 132

Modus Create

JANUARY 12, 2021

Never before has the customer been empowered with so many choices and information about those choices. Customers are savvy, informed, and ready to jump ship if a better product or service comes along. The three defining questions for any modern business are: How can we deliver more value to the customer?

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

ProductPlan

FEBRUARY 1, 2023

Far more likely is that the product team identified a burning pain point, performed diligent research on the available options, carefully constructed a business case for management, and finally got the green light for a limited trial or a few seats to kick the tires.

Feedback Software 52

Feedback Software Data Visualization Research Software Systems Review 52

Alchemer Mobile

FEBRUARY 24, 2022

Delivering customer love starts with listening to your customers. To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. This post covers five ways to track and evaluate customer sentiment. What is customer sentiment and why does it matter? No, not NPS.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. You’ll need to use third-party engagement tools to turn these insights into actions.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Usersnap

APRIL 27, 2022

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. As the OKR driver for reducing SaaS churn, I faced an unknown opponent because I was unaware of why our customers were leaving us. In fact, we surpassed it significantly.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Gainsight

JULY 5, 2022

Customer success (CS) is evolving and moving outside the box it once inhabited. It affects so many parts of business because it is not exclusively about customer success or customer experience (CX) anymore. Grasping the Reach of Customer Success. Ready to provide education for onboarding and customer usage.

Reporting Tools 59

Reporting Tools Analytic Tools Weak Development Team Data Visualization 59

Userpilot

FEBRUARY 25, 2024

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs. Let’s get started! feature heat maps).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Chameleon compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Johanna Rothman

AUGUST 15, 2019

If you are not a software person by training, you might think typing is the thing we need to optimize for in software. Typing is the easiest part of writing software. The hard parts are these: Understanding what the person/team who touched the code before you did. Understanding the boundaries of the current code.

Agile 67

Agile Software Review Technical Review User Testing 67

Userpilot

FEBRUARY 25, 2024

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective new customer onboarding tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

nulab

JUNE 12, 2019

It’s also one of the 14 Unified Modeling Languages (UML) used for specifying, visualizing, constructing, and documenting software systems. It’s useful for showing the progress of event-driven objects in a reactive system, such as an ATM. When the card’s inserted, the user enters their pin. Exit point.

Feedback Software 76

Feedback Software Systems Review Software Review Events 76

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And it’s really thinking about the quality of the code in that area.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user analytics needs. This helps in making informed decisions based on real user responses.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for cohort analysis and it comes with features such as paths, funnels, cohort analysis, and user segmentation analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52