Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Research Software 88

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. This was all created from a one-shot prompt: [link] That took me 30 seconds to construct. And you can bump up Users for a team. Serendipitously, I’ve found the laziest, easiest AI product out there. See for yourself.

ChatGPT 94

ChatGPT Feedback Software Customer Experience Customer Feedback 94

ProductPlan

JULY 24, 2020

Even if internal communication has shifted to collaboration platforms such as Slack or Microsoft Teams, email is still the universal communication method for interacting with customers. And there may be no more valuable type of email than a customer interview email that solicits customer feedback. Tell them what you want.

Customer Feedback 77

Customer Feedback User Testing Customer Experience Product Research 77

The Product Coalition

JUNE 14, 2022

Or the product is already operational, and people are using it, but you need to expand to more users and add new locales. The third phase is in-country review. Then they do test assignments, and we begin cross checks, which are reviews by other translators. The product has just come on the market.

Feedback Software 118

Feedback Software User Testing Systems Review Technical Review 118

The Product Coalition

MARCH 5, 2024

Challenging an emerging myth that Agile is dead, and providing insight on key principles & tactics to finding success with Agile-based product teams. Value People Over Process A core principle of agility is delivering value to users more quickly while adapting to real-world conditions. People are by far the messiest variable.

Agile 105

Agile Data Visualization Research Software Reporting Tools 105

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Modus Create

JANUARY 12, 2021

Never before has the customer been empowered with so many choices and information about those choices. Customers are savvy, informed, and ready to jump ship if a better product or service comes along. The three defining questions for any modern business are: How can we deliver more value to the customer?

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services?

UX 97

UX Reporting Tools Research Software Data Visualization 97

The Product Coalition

DECEMBER 21, 2021

We decided to bypass the fads and the hype, and sat down for an insightful conversation about AI with the localization team leader from Alconost, Stas Kharevich. Unlike stock solutions, custom software allows you to retrain the machine on its own specialized data array. Often people confuse it with automation. Sounds interesting.

Artificial Inteligence 125

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 125

The Product Coalition

APRIL 17, 2023

Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability. The fundamental principle of RNNs is to employ feedback loops to enable the network to preserve a “memory” of prior inputs.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

The Product Coalition

MAY 19, 2020

Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. We as researchers constantly supported the product team with insights. all focusing on football.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

The Product Coalition

FEBRUARY 11, 2023

During that time, I started a T-shirt printing business, took embedded systems classes for school kids, built an electronic automation device, incorporated a solar engineering, procurement, and construction (EPC) company, and built a food export business. Get feedback from at least five customers, but many as possible.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Usersnap

APRIL 27, 2022

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. As the OKR driver for reducing SaaS churn, I faced an unknown opponent because I was unaware of why our customers were leaving us. In fact, we surpassed it significantly.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

UX Studio: Product Management

APRIL 27, 2020

We went to the field with our football app to get real-life insights. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system. We as researchers constantly supported the team with insights. Stream 2: User experience evaluation. Background.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Alchemer Mobile

FEBRUARY 24, 2022

Delivering customer love starts with listening to your customers. To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. This post covers five ways to track and evaluate customer sentiment. What is customer sentiment and why does it matter? No, not NPS.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

ProductPlan

FEBRUARY 1, 2023

Far more likely is that the product team identified a burning pain point, performed diligent research on the available options, carefully constructed a business case for management, and finally got the green light for a limited trial or a few seats to kick the tires.

Feedback Software 52

Feedback Software Data Visualization Research Software User Friction 52

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. Business understanding, effective communication and systems thinking. Understanding your users and the different methods to which you might understand users. What can the listeners learn?

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Gainsight

JULY 5, 2022

Customer success (CS) is evolving and moving outside the box it once inhabited. It affects so many parts of business because it is not exclusively about customer success or customer experience (CX) anymore. Grasping the Reach of Customer Success. Ready to provide education for onboarding and customer usage.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. What’s the right way to do this in your company? It could be any of these different areas.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. You’ll need to use third-party engagement tools to turn these insights into actions.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Guy

JUNE 25, 2018

Maybe – The stakes are medium level, so consider syncing up with your superior to obtain feedback on your proposed solution prior to trying it out yourself. Escalate to your manager when you have an interest in developing a skill or learning something about the business (ex: SQL, storyboarding, core system flow, etc).

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

nulab

JUNE 12, 2019

It’s also one of the 14 Unified Modeling Languages (UML) used for specifying, visualizing, constructing, and documenting software systems. It’s useful for showing the progress of event-driven objects in a reactive system, such as an ATM. When the card’s inserted, the user enters their pin. Exit point. Final thoughts.

Feedback Software 76

Feedback Software Systems Review Software Review Events 76

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user analytics needs. This helps in making informed decisions based on real user responses.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Userpilot

FEBRUARY 25, 2024

Looking for an effective new customer onboarding tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52