Centercode

APRIL 2, 2019

Test strategy is critical to the success of any testing effort – but where do you start? How does your strategy conform to different development methodologies? How you involve real users in beta testing? Then I moved on to telecom, military simulation software, cloud SaaS, consulting and finally healthcare.

User Testing 74

User Testing Agile Product Research Testing 74

Gainsight

APRIL 2, 2021

Have you ever heard the one about the client that “was a little different than your other customers?” In the Customer Success world, this scenario has become a bit of a joke. So when a Customer Success leader, as one of OUR clients, tells us about how different they are, it’s reasonable to be a bit skeptical.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Product Innovation Educators

MARCH 27, 2023

Since retiring, Sally has started her own consulting business, Strategic Product Development, which focuses on the front end of the innovation process. From 1988-2004, winners were early adopters of Stage-Gate, cross-functional teams, and voice-of-the-customer. Innovation strategy is critical.

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Gainsight

MAY 23, 2019

In addition to the exciting announcement of the Gainsight Customer Cloud at Pulse 2019 and new offerings that include Gainsight CDP, CX and RO, our product leaders also shared an incredible list of innovations to our existing products. A mobile SDK for Android and iOS enables powerful analytics and in-app engagement for mobile users.

Data Visualization 75

Data Visualization Analytic Tools Reporting Tools Customer Experience 75

Bain Public

JUNE 11, 2019

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. Roadmap and Build Products Customers Love Aha!

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

The Product Coalition

JUNE 22, 2020

A new survey by the rapid consumer feedback platform Alpha sheds valuable light on the question. Alpha surveyed over 500 product leaders from large organizations and startups for its 2020 Product Management Insights Report. Here’s what they had to say: Direct customer feedback is the best source of new product and feature ideas.

User Testing 78

User Testing Product Research Customer Feedback Research Software 78