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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Software development with sustainability in mind is a rising trend in digital spaces. I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. As software builders, we are uniquely positioned to influence this environmental trajectory.

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Quantum Metric. Quantum Metric helps organizations build better digital products faster. Watch the full video here. Kin + Carta.

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G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

Providing educational content to keep users engaged and informed. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Then create small, concise messages to educate customers about each of these features. Book a demo to give it a try.

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How to Move from Story Points and Magical Thinking to Cycle Time for Decisions

Johanna Rothman

They were new to this code base, so they tripped over unknowns in the code and tests. At one point (for the story they finished on Jan 19), they realized no one in the team had the necessary expertise to review the code, never mind adequately test it. The team spent most of a week educating themselves.

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5 Best Design and Innovation Consulting Firms to Work With in 2021

UX Studio: Product Management

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .