Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

The Accidental Product Manager

MARCH 23, 2020

I had to say goodbye to my product manager job because I got fired Image Credit: Photo by Gift Habeshaw on Unsplash. This generally happens when the company is forced to reduce its workforce because they’ve run into financial problems or a contract got canceled or they are closing a branch office. You get the point.

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Fractional CTO CTO Product Management Product Manager 13

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable!

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Research Software Feedback Software Analytic Tools Fractional CTO 52

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. Here are some patterns I’ve seen in picking successful Heads of Product.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

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Product Research Data Visualization Customer Feedback Weak Development Team 191

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

APRIL 15, 2023

On either side, it’s easy to assume bad intent or have this get personal.  Almost  Almost every (non-engineer) CEO I talk with tells me that their development team needs to be much more productive – or is lazy – and their product managers are unresponsive or don’t understand the business.  I

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Software Review Customer Experience User Testing Technical Review 124

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products. Laura: Exactly. Balancing business goals with user needs.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Since 2013, UX studio has been on a mission to help businesses create impactful product design. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide.

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Research Software User Testing Technical Review Product Research 77

Business of Software Conference

MARCH 24, 2021

So before we get into product, and I think there are two or three things that keep coming up in in questions. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. But again, you forget that the real work comes from maintaining products.

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Feedback Software Research Software User Testing Data Visualization 40

Gainsight

JUNE 10, 2021

Giving your CS team is dependent on your company values and needs. This one had such stars as Edgar Ramirez Vilchez, Director of CS Ops at ADP, Renee House the Senior Manager of Global Customer Success Operations at Genesys, Gunjan Marwah Nichani, Customer Success Operations Manager at Granular, and Gainsight’s CS Evangelist, Elaine Cleary.

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Feedback Software Research Software User Testing Onboarding KPIs 52