Consulting Inbound Software Review Technical Review 
Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?
Intercom, Inc.
OCTOBER 26, 2021
Salespeople don’t need technical backgrounds to sell software, but they do need to be passionate about the product and its value to your customers. We’ve adopted a strategy of consultative, value-based selling – one that is transparent and informative and meets buyers where they are in the purchasing process.
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Intercom, Inc.
JANUARY 5, 2023
He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. It’s a business tax software company called Xero.
Intercom, Inc.
JULY 29, 2021
From selling bikes to software. We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. We have business development doing inbound and outbound.
UX Studio
APRIL 6, 2023
This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. They merge the mentality of a boutique agency with a marketing agency’s strategy, creativity, and technology. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.
UX Studio
APRIL 6, 2023
This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. They merge the mentality of a boutique agency with a marketing agency’s strategy, creativity, and technology. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.
Product Talk
JANUARY 4, 2023
We had tons of inbound leads, the business was growing, and I felt ready for a new challenge. In March 2020, as the world responded to the global pandemic, Hope and I (along with many other consultants) saw a massive pull back on training budgets. I joined a Brazilian tech TV show live on air. I forgot how much I liked to code.
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