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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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CPO of Zuora, Chris Battles Shares How to Bridge into the Field of Product

Gainsight

He believes his job entails everything outbound through product marketing into the field organization. Nick wondered if the description has developed and changed due to the varied backgrounds and career paths that many CPOs have, including Chris’s. It’s a classic story of what management consultants do,” Chris said. “I

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Motivating Development Teams

Mironov Consulting

But the symptoms aren’t so obvious to the outbound (and extroverted) part of the company. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged. Some Engineering teams are unmotivated, though. What’s next? Why is it important?

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The SaaS Marketing Playbook for Exceptional Growth in 2021

Userpilot

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. SEO is composed of three elements: On-page SEO Off-page SEO Technical SEO.

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Your Audience’s Real Roadmap Questions

Mironov Consulting

These discussions often get very technical or theoretical: treating roadmapping as a purely intellectual exercise, where our secret ambition is for the world to admire our brilliant algorithms and decision criteria. So I assume that roadmap reviews will surface deeper concerns like…. “Why aren’t we getting more done?”

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The Accidental Product Manager: From Cars To Games To Google

PMLesson's Ace the PM Interview

As an example, when I was interviewing with Amazon, I talked about my consulting experience and how coming from an industry where customer satisfaction is paramount to the survival of our business, I am already naturally bent towards thriving in an environment like Amazon, where customer obsession trumps everything else.

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.