Mironov Consulting

JUNE 27, 2020

For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( Product managers are often called in late in the selling cycle to address specific customer demands/requests or to position our product against competitors. B2B is lumpier than B2C.). Roadmaps are shared.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018).

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Under 10 Consulting

DECEMBER 28, 2019

Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Take time to review the latest thinking in your industry. Fill out your technical expertise. Review them all. Review the product roadmap.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. What to choose?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Amplitude

JUNE 4, 2019

Because Amplitude is a custodian of the data, we refer any user requests to our client organizations, who can then make use of the tools offered by Amplitude to implement deletion requests within the Amplitude platform. Apple’s efforts reflect an industry shift in tech companies’ efforts to better protect user privacy and personal data.

Analytic Tools 61

Analytic Tools Customer Experience Data Visualization Government 61

Userpilot

JULY 26, 2021

In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. It referred to running creative and cost-effective experiments to identify strategies for acquiring and retaining customers.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JUNE 9, 2021

How customer experience management can influence the first impression and the anchoring bias in a positive way. How customer experience management can influence the confirmation bias in a positive way. How customer experience management can influence the buyer’s remorse in a positive way. What is Customer Experience (CX)?

Customer Experience 52

Customer Experience Customer Feedback User Testing Feedback Software 52

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Nevertheless, in technology-centric California, a large percentage of businesses are directly impacted. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Nevertheless, in technology-centric California, a large percentage of businesses are directly impacted. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Bain Public

DECEMBER 12, 2019

methane, leachate, fire, safety) and create a positive public perception in the waste management industry. Today, as our partnership together continues, Bain Public has helped them significantly streamline their product review and approval processes as well as refine their vision and help them bridge the gap from strategy to execution.

Feedback Software 52

Feedback Software Data Visualization User Testing Technical Review 52

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Intercom, Inc.

JUNE 17, 2021

It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. The people that we work with range from socio-spatial analysts to quantity surveyors, structural engineers, fire consultants, kitchen designers, acousticians, and everything else in between.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

Gainsight

APRIL 16, 2019

In January, as a result of a merger, I started to search for a customer success leadership position. Positioning yourself. Customer success is one of the top 10 fields for employment in the tech sector and the CS community is starting to grapple with the shortage. If you know somebody at the company, have them refer you.

User Testing 40

User Testing Customer Experience Data Visualization Reference 40

eG Innovations

FEBRUARY 25, 2019

George Spiers provided all answers based on his real-world Citrix consulting projects. We encourage you to save and regularly reference this Citrix troubleshooting guide for any issue you may encounter. You can refer to this webinar “ How to Make Citrix Logons 75% Faster ” for additional details. Citrix Troubleshooting.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Bryce York

NOVEMBER 27, 2016

Saw the same paid channels grow 100x with a positive ROI (even at $1,000,000+/mo!). The best Growth teams tend to be multi-functional (design, analysis, tech, etc) and you’ll get the best results when multiple skill sets work together. So be diligent and don’t spread your resources too thin!

Research Software 52

Research Software Analytic Tools Reporting Tools Onboarding KPIs 52

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It’s unlikely that you’d be able to continue with the same strategic decisions and win.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. I’m still going to ask for a design challenge 11. Even at a contractual level, the context varies.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. What Outsourcing Really is: Types and Opportunities When we say “outsourcing”, what we often mean is different levels of involvement, commitment, technical expertise, and responsibility.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. If you are looking for a web design company in Sacramento, contact us to book a free consultation. Capitol Tech Solutions.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

NOVEMBER 18, 2023

Reduce churn and improve user experience : By identifying and improving friction points where users would drop off, you can provide more positive user experiences. Such tools help analyze user behavior by enabling you to review multiple paths to each desired event. When should you employ a user path analysis?

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

PMLesson's Ace the PM Interview

NOVEMBER 10, 2021

As you can imagine, being one of the biggest tech companies, this engineering internship program is a favorite for many students. There they can contribute to solving the business challenges facing the tech giant with real Googlers. These are Engineering & Technology or Business.

Technical Review 52

Technical Review Feedback Software Customer Experience Engineering 52

Userpilot

APRIL 30, 2020

As for what product-led growth is, let’s consult OpenView —the team responsible for coining the term and ironing out its definition: “Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion.”. Total Acquired Leads) / Product-Qualified Leads) * 100% .

Reporting Tools 95

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 95

eG Innovations

AUGUST 25, 2022

A false alert refers to a situation in which the monitoring tool indicates a problem, but the IT manager determines that there is no real problem in the network. This is commonly referred to as ‘noise’. Modern Alerting Technologies. Alert storms are at the extreme of this spectrum.

Reporting Tools 52

Reporting Tools White Paper Data Visualization Software Review 52

The Product Coalition

MARCH 24, 2021

Narrowing Down the Battlefield Figure 1 shows the ‘Technology Adoption Life Cycle’ for discontinuous innovations. Innovators have to build first reference customers in the mainstream market to prove having a promising business model and a compelling offering. Harvard Business Review, January, 1980. (2) of Anything. Wiley, 2010.

User Testing 133

User Testing Research Software User Friction Customer Experience 133

Business of Software Conference

JANUARY 30, 2020

Listen now on Apple Podcasts, Spotify, Anchor.fm, and more – don’t forget to leave a review on Apple Podcasts recommending us to the world! Watch Positioning for Growth. Although the talk may be calorie-free, the numerous cake references may make you crave something sweet! Watch the Product Roadmapping Q&A.

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. We were working together as consultants, where we basically designed and built software for other people.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

The Product Coalition

NOVEMBER 6, 2019

In tech, things move so fast that a situation can easily move to unexpected corners. You can always refer back to it: we all agreed to this, remember? Levels of effort Finally, Levels of Effort should be consulted with engineers. Make sure that you have good communication channels with your technical teams.

Roadmap 62

Roadmap Data Visualization Technical Review User Testing 62

Agile Velocity

JUNE 14, 2023

One way for organizations to prepare for the next disruption, whether caused by competition, new technologies, or global dynamics, is to build the internal capabilities necessary for pivoting, persevering, and harnessing change to their advantage. And notice, I haven’t mentioned anything about technology or process yet.

Agile 59

Agile Customer Experience Technical Review Leadership 59

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has worked for HP, Apple, Sybase, Siebel, Oracle, and Citrix before starting his own consulting company. Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. Could you do a strategic analysis for us?

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Userpilot

APRIL 30, 2020

As for what product-led growth is, let’s consult OpenView —the team responsible for coining the term and ironing out its definition: “Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion.”. Total Acquired Leads) / Product-Qualified Leads) * 100% .

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Nulab

JUNE 23, 2021

For example, research by the global management consulting firm McKinsey & Company revealed that businesses ranking in the top quarter for gender and ethnic diversity are 35% more likely to have above-average financial returns. Diversity refers to a range of differences across your workforce. What is diversity? Racial diversity.

Technical Review 62

Technical Review Research Software Data Visualization Reference 62

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. What’s agile testing?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

SEPTEMBER 10, 2018

In honor of the recent passing of Gerald Weinberg, I’ll choose my favorite of his: The Secrets of Consulting. Hardly a week goes by when I don’t reference some lesson I learned from that book. Rich Mironov, Mironov Consulting. A Double Life , Flynn Berry… Escapist, lightweight thriller that’s a break from tech.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Modus Create

AUGUST 9, 2019

Stakeholders expect most design projects to positively impact the business. How important is it for your users to refer other people to use the product or sign up? Every time a user refers another user, that’s less money the business needs to spend on acquiring new users. If so, how often do users refer other users?

User Testing 13

User Testing Product Research Research Software Customer Experience 13