The Accidental Product Manager

MARCH 11, 2019

The end can come for a product manager when they least expect it Credit: Bill Selak. So here’s a quick question for you: what is the shortest time that you’ve ever worked at a product manager job? That’s why I was surprised when I got fired after two weeks on the job at my new product manager position.

Product Management 99

Product Management Product Manager Weak Development Team Management 99

Mironov Consulting

JULY 27, 2023

 This post lays out a related challenge: finding a scalable way for product management to support sales organizations rather than individual sales opportunities.  Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 169

User Testing Weak Development Team Customer Experience Customer Feedback 169

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I think of it as go-to-market consulting. It was so fun.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I think of it as go-to-market consulting. It was so fun.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Business of Software Conference

NOVEMBER 28, 2019

Let’s get to know you a bit more just to understand, who’s a founder or in commercial management of a software company? or a consultant or thinking about doing a startup? Serious business of Sales. We’re going to start with your most popular topic which is inside sales.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40