Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. Tweet This.

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. Then you're in the right place!

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UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

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Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.

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Userpilot

APRIL 22, 2024

The best customer success tools include Userpilot, ChurnZero, and Gainsight. It involves understanding your customers’ needs, goals, and challenges—as well as providing them with the right solutions, support, and guidance to help them succeed. Triggering exit surveys to understand reasons behind churn and improve customer experience.

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Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Nor from reading research reports from your research team. What exactly is it? Who has it?

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Product Innovation Educators

JUNE 5, 2023

Peter is an experienced speaker, educator, and consultant with over 40 years of experience leading teams and organizations to deliver value through projects. The definition of a project is a temporary endeavor to create a unique product, service, or result. One project I worked on was the installation of telephone billing systems.

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Mind the Product

JANUARY 24, 2017

Therein lies the opportunity for a product management consultant. Consulting on a part-time and freelance basis may be a viable option for you, depending on where you are in your career. Even if you’re only thinking about it as a temporary move, it’s important to think about the goals you may have as a consultant.

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ProductPlan

FEBRUARY 8, 2022

Implementing or optimizing systems and processes. For example, product managers must translate customer insights and prioritize them in the product roadmap. When product operations managers handle this important paperwork, product managers have the information they need to prioritize and build a roadmap.

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Under 10 Consulting

MAY 15, 2020

Your roadmap is a plan, not a commitment . "We We allocate 100% of our resources to the roadmap. We plan to use the other 100% of our resources for special projects." — Johnson's Roadmapping Conundrum. ?. But here’s the rub: A roadmap is not a task list or project plan. That’s not a roadmap; that’s a release plan. ?.

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ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. We can give orders and hold people accountable, and we also have the authority to assign our direct reports with tasks. You could use a command approach: (1.)

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Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

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Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem. What to do?

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Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

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Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Building and sharing strategic roadmaps. Product manager responsibilities.

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Mironov Consulting

DECEMBER 17, 2023

  If it breaks three years from now — or has to change to work with changes in their other various systems — we’ll be expected to fix/change/adapt/improve it to meet purpose.  New financial regulations require additional reports using data items not currently in their market analysis app.

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The Product Coalition

MARCH 5, 2024

Technology development is wrought with inefficiencies, blockers, and hiccups. The solution is twofold: communicate which of these variables matters most and find agreement on what is fixed and what is flexible. Technology development is cognitive work. People are by far the messiest variable. Clarity is key.

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Gainsight

SEPTEMBER 8, 2021

Software, reporting and analysis, enablement, and rock-solid processes and techniques will multiply the impact of a great sales rep or copywriter. Have they been hands-on with data and reporting before? Are they even in the top 50% of data and reporting professionals, though? What about systems administration?

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Johanna Rothman

APRIL 18, 2024

How can you prevent an overstuffed backlog, roadmap, or all those great ideas from interrupting your team from finishing its work? Instead of backlog or roadmap, start to call these ideas “options.” Implement or Fix Customer-Facing Problems When customers report problems, how does your organization react?

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Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Your customer success managers need to be in tune with each customer’s business and challenges and work together to create a roadmap to meet their goals. Finding the right skillset. . ” 3.

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Good Product Manager

JANUARY 29, 2017

Survey: Product Management Tools. What tools and technologies do you use for product management? Take the 2017 SiriusDecisions Product Management Tools Survey now ! The mathematics of software development. How well do they work? Upcoming Speaking Engagements and Presentations. pic.twitter.com/EwfgkJCZVG.

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Good Product Manager

JANUARY 29, 2017

Survey: Product Management Tools. What tools and technologies do you use for product management? Take the 2017 SiriusDecisions Product Management Tools Survey now ! The mathematics of software development. How well do they work? Upcoming Speaking Engagements and Presentations. SFCQu1kJTD.

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Reporting Tools Product Management Product Manager Product Research 60

Gainsight

AUGUST 2, 2021

In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions.

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Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

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Mironov Consulting

MARCH 9, 2024

  (Remember, we’ll only put 3 or 4 major things onto the roadmap, so any list longer than 15 is wasted effort.  †† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas. 

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Intercom, Inc.

AUGUST 24, 2021

But at these pivotal moments, it’s just as important to prioritize your customer support strategy as it is to plan your product roadmap or your next big marketing campaign. Are the tools you’re using capable of scaling with you? It’s clear that when it comes to customer support, you need the right tool for the job.

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eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. eG Innovations helped all customers and prospects with advice and roadmaps for the new normal. “88%

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Gainsight

APRIL 14, 2022

Human heroics is not a sustainable solution for the increase in responsibility and impact. Instead, you need a change in the way you approach problems and the tools you use to execute your CS strategies. And if you can these extras with your CS Ops lead, hire that person stat: Technology credentials. Where Does CS Ops Report To?

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Bain Public

SEPTEMBER 20, 2022

As the legendary statistician and management consultant, W. Personal solutions can be useful, but the most effective antidote to inefficiency must be implemented through collective and collaborative decision making, not at the individual level. We also recommend always having three key results! Final Thoughts.

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ProductPlan

SEPTEMBER 28, 2022

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. To truly understand them, you listen to their problems and consider their feedback when you build a solution. They can utilize the product to solve their problem or gain clarity on its use as a solution.

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Centercode

JANUARY 22, 2021

But anyone who uses any piece of technology, from software to smart appliances to the connected features in your car, knows that a product doesn’t have to be perfect to be good, even great. See how seven real companies increased the ROI of their testing efforts by 646% in this report. Read the Centercode ROI Report.

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The Product Coalition

JUNE 17, 2019

A 2018 report by CBInsights zeroed in on the top 20 reasons for startup failure­. No market need for the product or service. There also has to be a definitive target market and need for the solution. If you want to survive the ideation phase and move on to actually launching your product, hire the right consultant.

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Gainsight

SEPTEMBER 28, 2022

The software world is chock-full of models, frameworks, schemas, configs, processes, workflows, journeys, blueprints and so many other business-planning growth strategies that make every business consultant’s mouth water. Have clarity and reasoning behind your roadmap. This post was originally published on Entrepreneur.

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Feedback Software Onboarding KPIs Customer Feedback Reporting Tools 52

Amplitude

MARCH 21, 2019

Slalom is a modern consulting firm focused on technology, strategy and business transformation. Initially, I built analytics functions for large technology organizations and start-ups, then ran my own digital analytics agency for seven years. DR: For us, a defined data analytics perspective is not just about tools and reporting.

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Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership. Your Customers Need You to Put Yourself First: Listen to Them!

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Mind the Product

MARCH 18, 2019

As a product consultant and trainer, I hear a lot of similar questions over and over. How should I manage my roadmap?” “Do What does this have to do with software? Any time that your team spends fixing a bug is time that is not spent working on the next thing up on your roadmap. Then I prioritize my roadmap work.

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