Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Of course, your organization may look/behave very differently.    Probably only 10 lines of code.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Onboarding KPIs 92

TechEmpower - Product Management

JULY 24, 2023

” Of course, it’s more complicated than just checking boxes on a question list. Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? How often is message content updated? Send messages? What about other kinds of viral outreach? Commenting?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

APRIL 28, 2020

Above all, we have fostered a culture that encourages strong opinions – our opinions can change with time and circumstance, of course, but what remains consistent is our commitment to carefully and deeply considering our beliefs, and above all testing them. Design workshops that work: How to get better at brainstorming.

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Intercom, Inc.

DECEMBER 20, 2022

An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. Here’s what we’ve heard,” and the message was, “Look, momentum is really important.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Userpilot

JUNE 9, 2022

Userlane’s code-free digital adoption platform runs as an overlay on software applications. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal?

Weak Development Team 169

Weak Development Team UX User Testing Technical Review 169

Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Reviews, chatter on social media, and forums can all drive interest before a launch. Target distinct segments with bespoke messaging.

User Testing 83

User Testing Feedback Software Analytic Tools Research Software 83

Userpilot

JANUARY 3, 2023

Prevent negative reviews. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. Knowing that SaaS buyers actively research a product before signing up, the last thing you want is to have negative reviews all over the place. Net MRR churn rate.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Data Visualization 81

Userpilot

JANUARY 8, 2024

Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. Build trust with potential customers on software review platforms SaaS users regularly visit review sites to find new products and evaluate competitors.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Reporting Tools 88

The Product Coalition

APRIL 28, 2023

For example, AI-powered software can analyze large data sets and generate reports that provide insight into customer behavior and product usage patterns. Collaboration is also a field that chatGPT can help with; you know your audience and the feeling you want to convey — chatGPT can help write the message with the style and tone you want.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. For larger launches and flagship features, of course, you might just have to take the time and wait for more polished videos.)

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Course management functionality to enable admins and training managers to easily create and upload their courses.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Systems Review 83

Userpilot

JANUARY 18, 2023

Simplifying the onboarding experience , personalizing the journey based on the JTBD, and optimizing in-app messaging can all boost your product-led growth rate. Whether your reviews, testimonials, and case studies are coming from freemium or free trial users or paying customers, you need to leverage this social proof moving forward.

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Marketing 88

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 90

User Testing Feedback Software Research Software Product Research 90

The Product Coalition

MARCH 9, 2021

But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history. Take care of the tech stack for push messages as well.

Reporting Tools 162

Reporting Tools Weak Development Team Development Technical Review 162

Userpilot

JANUARY 6, 2022

Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Clean UI and Easy UX.

Analytic Tools 93

Analytic Tools Reporting Tools Data Visualization Software Review 93

The Product Coalition

NOVEMBER 2, 2022

The main thing is to implement unique features in your software product. Of course, it is hard to become as successful as Instagram (the platform attracted 100,000 users in one week after launch). As the project developed, new features made the software a unique and almost universal solution for individuals and businesses.

Analytic Tools 111

Analytic Tools Research Software Feedback Software User Testing 111

Userpilot

FEBRUARY 18, 2021

Or following up diligently to see if their problem has been solved. First – as I mentioned above already – they associate personalization with adding a few ‘personal touches’ like first name tags to their emails/ in-app messages, or sending birthday wished to their customers. Take an email marketing tool. One at a time.

Analytic Tools 95

Analytic Tools Software Review Data Visualization Customer Experience 95

The Product Coalition

MARCH 27, 2020

Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for for announcements, teams, projects, culture and, of course, #pm-fun. I was delighted to find that pinning items (files, messages, etc.) At Slack, all work happens in channels.

Feedback Software 126

Feedback Software Research Software Reporting Tools Technical Review 126

Userpilot

JULY 7, 2022

Leverage in-app messaging to communicate with your customers regularly. Use advanced segmentation to show the right message to the right user. In contrast, customer stickiness has to do with the users’ decision and motivation to stick around and buy more from you due to the transactional value behind it.

Research Software 89

Research Software Feedback Software Customer Experience User Testing 89

The Product Coalition

MAY 27, 2020

For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. Proofreading can happen on many levels, either in a source file, or in the translation management software. Translatable texts?—?usually

Feedback Software 128

Feedback Software Technical Advisors User Testing Software Review 128

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. The most effective way to achieve this is to use in-app engagement software to design positive experiences.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

FEBRUARY 20, 2023

For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. Communicate with users via in-app messages and notifications.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

OCTOBER 1, 2022

This, of course, doesn’t rule out human support agents. For most modern users, messaging and video conferencing tools are intuitive and familiar. It’s easily scalable and can be automated using no-code self-service tools. For instance, Zoom or Slack do not need to run full walkthroughs to train their users.

Feedback Software 77

Feedback Software Data Visualization Customer Experience User Testing 77

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Such a message sends a dopamine shot up their bloodstream and reinforces the desired behavior. Adding quizzes to review what they’ve learned. And of course, product tours that guide users through individual pages. Ready to dive in? Funnel analysis in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2022

. – contextual guidance feedback (tooltips, modals , banners, messages, and microcopy ). Get a Userpilot demo to see how easy you can create tooltips, prompts, hotspots, and more using a no-code platform. But when an error message shows, this is how the system offers feedback. Userpilot shows clear error messages.

Feedback Software 70

Feedback Software User Testing Customer Feedback Data Visualization 70

Userpilot

FEBRUARY 21, 2023

You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review. Pendo review.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

The Review by First Round

SEPTEMBER 9, 2021

Today’s episode is with Archana Agrawal, CMO of Airtable, a low-code platform for building collaborative apps. We start today’s conversation by dissecting some of the messaging challenges facing horizontal products like both Airtable and Atlassian, and her tips for narrowing in on the right persona.

Data Visualization 40

Data Visualization Marketing Software Review Reporting Tools 40

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. The State of SaaS Onboarding is the yearly review of onboarding flows of more than 1000 SaaS companies, created by Userpilot and The State of SaaS meta report is a summary of other SaaS reports. Let’s get started!

Research Software 86

Research Software Analytic Tools Feedback Software Data Visualization 86

Userpilot

DECEMBER 5, 2023

Userpilot could be a better alternative to Mixpanels due to the combination of its advanced funnel reporting, native product analytics capabilities, and in-app flows for acting on the data you gather. For instance, you could see the median amount of time it takes before users send their first message through your software application.

Data Visualization 86

Data Visualization Reporting Tools Analytic Tools Customer Feedback 86

Userpilot

JANUARY 31, 2023

That starts with clear product positioning and unambiguous messaging. a personal message on a welcome page ) and using engaging UX patterns like checklists, guides, and gamification. Have clear messaging on your landing page Another box to tick off on your new client onboarding checklist? Communicate directly with your users.

Onboarding KPIs 91

Onboarding KPIs User Testing Analytic Tools Feedback Software 91