Lenny Rachitsky

APRIL 18, 2024

Brought to you by: • Eppo —Run reliable, impactful experiments • Vanta —Automate compliance. During his time at YC, he’s advised more than 35 YC unicorns, including DoorDash, Amplitude, Webflow, and Retool, and has worked across 21 different YC batches.

Startups 87

Startups Feedback Software Crowdsource Customer Feedback 87

Gainsight

APRIL 2, 2021

Have you ever heard the one about the client that “was a little different than your other customers?” In the Customer Success world, this scenario has become a bit of a joke. So when a Customer Success leader, as one of OUR clients, tells us about how different they are, it’s reasonable to be a bit skeptical.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Usersnap

FEBRUARY 19, 2019

The customer finding it could damage your reputation. It’s nice to have your customers testing the application. Crowdtesting is simply user testing through broader groups of people. Let’s look at the primary “Crowdsourcing” concept first. The collation of inputs from large groups is called crowdsourcing.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Userpilot

MARCH 3, 2022

Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. And I am sure, the librarian must be having a tough time quantifying the ROI of investing in a corporate library. The aim of this post to increase the usage statistics and score top in the user feedback about the corporate library.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. And I am sure, the librarian must be having a tough time quantifying the ROI of investing in a corporate library. The aim of this post to increase the usage statistics and score top in the user feedback about the corporate library.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

ProductPlan

JUNE 29, 2023

Finally, a place for strategy in ProductPlan. More recently, we’ve helped you crowdsource new ideas from customers and stakeholders alike , and create a consistent GTM process for every new launch. Now, we want to help you capture your product strategy. They visualize what you’re building next.

Product Strategy 77

Product Strategy Reporting Tools Strategy Feedback Software 77