Gainsight

SEPTEMBER 19, 2022

For Customer Success (CS) teams, creating and managing alignment is essential at all stages of your CS evolution. At the onset, you need to create organization-wide alignment around what customer success will mean and the impact it should make on your business. . What is a customer success handbook?

Crowdsource 52

Crowdsource Customer Experience Systems Review Software Review 52

Usersnap

FEBRUARY 19, 2019

The customer finding it could damage your reputation. It’s nice to have your customers testing the application. Crowdtesting is simply user testing through broader groups of people. Let’s look at the primary “Crowdsourcing” concept first. Due to this disruption, traditional ways of innovation are insufficient.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264