Remove Crowdsource Remove Development Remove Resources Remove Software Development
article thumbnail

Product Mindset: Encouraging Ownership in a Scrum Team

The Product Coalition

The trick to avoiding this fate is to start including the Development Team as early as possible in Product Backlog management which requires a product mindset. Its primary purpose is closure as well as getting an understanding of which ideas the Development Team members support. Well, cargo cult Scrum might end up in that dead-end.

article thumbnail

8 Help Center Examples To Inspire You To Create One

Userpilot

The primary difference between a knowledge base and a help center is that help centers serve as an in-app resource, whereas knowledge bases are found on the website. With enough resources to guide customers around the product, you reduce the customer’s time to value , which reduces churn. Userpilot’s knowledge base.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Finding & Nurturing Top Talent | Elpie Bannister & Alex Yang | BoS Europe 2019

Business of Software Conference

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. So, this added resource constraint takes an already difficult problem and suddenly makes a lot harder.

article thumbnail

You’re Not a Manager of Multiple Teams, You’re a Leader: Tips for Leading Multiple Teams

The Product Coalition

Within development teams, who does the unplanned work, such as support? It’s helpful for engineering teams to establish a rotation where developers take turns being on point for this stuff. For example, without a resource, one team may be fully blocked while another team is merely inconvenienced. It was demoralizing.