article thumbnail

429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). One of their key tactics was to develop an innovation strategy.

article thumbnail

What’s a Customer Success Handbook and why it’s important?

Gainsight

How should a customer success handbook be developed? The idea of creating a handbook could seem daunting IF you try to develop it all on your own. A good handbook should be crowdsourced. Include only major sections that are relevant immediately, such as Mission, Teams, Processes, Programs, Resources. Other Resources.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Business model first–and other innovation insights for product managers Aug 19, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. The context of the articles is product development for airlines but the points apply to product management in general. increase the number of right products developed.

article thumbnail

Customer needs with JTBD–and other innovation insights for product managers July 15, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. New product development frequently begins by having keener insights into customers’ needs than competitors do. increase the number of right products developed.

article thumbnail

Crowdtesting – all you need to know

Usersnap

You have developed your product sparked by brilliant ideas and are ready to go-live. Let’s look at the primary “Crowdsourcing” concept first. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online. Are crowdtesting resources easily available? How did crowdtesting come about?

article thumbnail

How we use Slack at Slack

The Product Coalition

We also have a public channel for every feature we develop that anyone in the company can peek inside to see the latest status and updates. For product development, we use Ally to report on objectives and key results or OKRs. If this sounds interesting to you, you can read more about our product development process here.

article thumbnail

Walmart Product Managers Struggle To Provide A Grocery-Delivery Service

The Accidental Product Manager

Despite Walmart’s immense resources and more than 1.5 Their product managers are facing pressure expand their product development definition and push forward in delivery because Amazon.com Inc., They have been able to do this mostly by joining with firms like DoorDash that crowdsource drivers. million U.S.