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Crowdsourcing: The Next Generation of Field Service Management

TSIA

Crowdsourcing. The emerging trend of outsourcing services ordinarily performed by internal staff and resources to a large pool or network of labor providers is on the top of everyone’s mind, but what does it mean for field service management? On-demand services. The Uber model.

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Assets & Liabilities: My Go-to Method for Taking Inventory With Teams

The Product Coalition

I like to crowdsource items for the assets column first because they tend to be positive and help maintain an optimistic energy in the room. Leave a few claps if you plan to try this method, and join my newsletter community for more resources like this one, delivered straight to your inbox once a month.

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Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

Understanding the distinction between a genuinely innovative startup idea and one that merely garners initial enthusiasm can save founders time, resources, and energy in the long run, steering them toward more promising ventures. A successful pivot often entails focusing on familiar problems and refining previous solutions.

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429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

21:48] How do winners resource front-end innovation? Another example is Novazymes, a biotech company, which created their own crowdsourcing platform for their employees. They don’t have enough resources for all the projects and really have to prioritize. Corning has a discovery process called Magellan.

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What’s a Customer Success Handbook and why it’s important?

Gainsight

A good handbook should be crowdsourced. Include only major sections that are relevant immediately, such as Mission, Teams, Processes, Programs, Resources. Other Resources. How should a customer success handbook be developed? The idea of creating a handbook could seem daunting IF you try to develop it all on your own.

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Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

Intercom, Inc.

Then, because budgets and resources are undoubtedly restricted, they must learn how to do more – with less. It feels like crowdsourced problem-solving. First, as the economy is buffeted by turbulent seas, companies must batten down the hatches and devote their time and attention to their current customers.

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Business model first–and other innovation insights for product managers Aug 19, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

An innovation incubator that crowdsources solutions to common problems using NASA’s data is an impressive weekend hackathon. Idea generator, collaborator, problem solver, pilot maker, team builder, resource leverager, … Interestingly, some state governments have CINO positions too. What is a Chief Innovation Officer?