Userpilot
MARCH 3, 2022
Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?
Lenny Rachitsky
APRIL 18, 2024
Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. However, despite the positive feedback and validation, they can become difficult to pivot away from once their limitations become apparent.
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Usersnap
FEBRUARY 19, 2019
Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Let’s look at the primary “Crowdsourcing” concept first. Industries are being disrupted by digital technologies today. Crowdtesting is the answer.
The Product Coalition
MARCH 27, 2020
I had to learn a new tool, and a new organization, all at once. Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for In addition, we need tools and systems that help us stay agile, find information quickly and deal with ever-changing conditions.
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.
Product Innovation Educators
MARCH 27, 2023
21:48] How do winners resource front-end innovation? Another example is Novazymes, a biotech company, which created their own crowdsourcing platform for their employees. They don’t have enough resources for all the projects and really have to prioritize. Corning has a discovery process called Magellan.
ProductPlan
FEBRUARY 14, 2023
It also makes them feel like their input and feedback are more valued while expediting the resolution of time-sensitive issues, such as product launches. Keep your calendar updated—along with your status icons on your asynchronous messaging platform of choice—so your team can quickly see if you’re available for an impromptu interaction.
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