Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. But in doing that, our suggestions became far too broad.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Coalition

JANUARY 14, 2020

The Steps and Exercises of the Product Mindset Workshop The product mindset workshop comprises of seven steps, starting with the product vision to the business model to personas to ideation: 1. Product Vision We start the workshop with a recap of the product vision?—?why our product vision?—?is

Product Research 79

Product Research Workshop Customer Experience Vision 79

Mironov Consulting

JULY 16, 2020

It quickly turned into a big crowdsourced effort, because it was so simple anyone could join us. But I also have a much bigger picture vision for what happens next. We began working together, refreshing Breitbart.com dozens of times a day, to see what brands we could find and notify them on social media.

Reporting Tools 78

Reporting Tools Research Software Advertising User Testing 78

Business of Software Conference

JULY 28, 2020

Now if you’re a product manager you look this, you’re like Oh my God this is just make work. How do we think about humans and risk management? This is actually crowdsourced words I didn’t even come up with these on my own. Probably not – especially not if you’re a startup.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69