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What we learned moving sales and product upmarket together

Intercom, Inc.

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. But in doing that, our suggestions became far too broad.

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Customer needs with JTBD–and other innovation insights for product managers July 15, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. New product development frequently begins by having keener insights into customers’ needs than competitors do. 3 characteristics of great product managers. (1)

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How do market researchers add experimentation to drive better business outcomes?

DISQO

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. It’s not a rigorous practice by any means.

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Product Mindset: Encouraging Ownership in a Scrum Team

The Product Coalition

To dive into the question of the business model, we utilize either the business model canvas or its cousin, the Lean canvas, if you are working for a startup. Two energizing, similar yet not identical exercises can help with the ordering: Liberating Structures’ 25/10 Crowdsourcing Tobias Mayer’s Thirty-Five. Duration: 30 minutes.

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How do market researchers add experimentation to drive better business outcomes?

DISQO

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. It’s not a rigorous practice by any means.

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How do market researchers add experimentation to drive better business outcomes?

DISQO

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. DE Shaw incubated a startup and validated an initial offering 3x faster than usual. It’s not a rigorous practice by any means.

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Humans Are Awesome/Terrible At Risk Management | Andy Ellis, Akamai | BoS USA 2019

Business of Software Conference

Now if you’re a product manager you look this, you’re like Oh my God this is just make work. How do we think about humans and risk management? This is actually crowdsourced words I didn’t even come up with these on my own. Probably not – especially not if you’re a startup.