Intercom, Inc.

JUNE 20, 2018

Creating one-off builds for a handful of customers puts you on the fast track to a Frankenstein product and a customer acquisition strategy that doesn’t scale. Where does sales fit in at a company driven by product strategy? But where does sales fit in at a company driven by product strategy , not short-term revenue?

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

ProductPlan

NOVEMBER 8, 2022

You created your product to help customers solve a problem and align with your organization’s product vision. Your initial product version probably helped solve a problem, but you also realized you weren’t done. Your understanding of the problem may have evolved based on observing customers using your product.

Crowdsource 52

Crowdsource Feedback Software User Testing Customer Feedback 52

Gainsight

MAY 13, 2020

We listen to the voice of the customer and it translates to many of our new products. Two, we also have a vision to expand our offering and to make it even more competitive not just for the “now,” but also for the future. Vision and voice of the customer have made us the leader among customer success software vendors.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

Bain Public

OCTOBER 19, 2021

The product manager’s role is to help determine the product mission that will lead their team on a path to achieving goals, transforming visions from strategy to execution. This is what your product strategies can be targeted toward. new demographic, geographical region, etc.).

Feedback Software 52

Feedback Software Roadmap Data Visualization Strategy 52

ProductPlan

FEBRUARY 14, 2023

And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating.

Feedback Software 59

Feedback Software Customer Experience Reporting Tools Crowdsource 59