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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

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How we use Slack at Slack

The Product Coalition

2000+ people from 18 offices, across 10 countries, are all currently working remotely There’s no such thing as too many channels I’ve been working in and leading tech teams for a long time, and bringing people together and aligning them around a common goal is always one of the biggest challenges. Slack uses Slack to stay connected?—?2000+

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How Levels.fyi Brought Salary Transparency to the Tech Industry

PMLesson's Ace the PM Interview

Jacob interviews Zuhayeer , co-founder of Levels.fyi, to discuss careers in tech, launching MVPs, and negotiating salaries. We realized this was a common question and decided to build a simple visualization to compare software engineer titles across companies. What advice do you have for people who are considering careers in tech?

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Pulse Everywhere: The Biggest Product Announcements Ever From Gainsight

Gainsight

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications or get help with a specific feature.

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Crowdtesting – all you need to know

Usersnap

Let’s look at the primary “Crowdsourcing” concept first. Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online.

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Developing a Test Strategy for the Agile World

Centercode

I started out at a semiconductor company, doing a mix of hardware and software testing on Linux and Unix. Then I moved on to telecom, military simulation software, cloud SaaS, consulting and finally healthcare. You must have a review session to discuss the points of the strategy document. Adam : Sure! Adam : Keep learning!