Lenny Rachitsky

APRIL 18, 2024

They possess an unwavering conviction in their startup’s potential, even in the face of daunting obstacles. Understanding the distinction between a genuinely innovative startup idea and one that merely garners initial enthusiasm can save founders time, resources, and energy in the long run, steering them toward more promising ventures.

Startups 81

Startups Feedback Software Crowdsource Customer Feedback 81

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. Today it’s no wonder that the strong majority of companies want their strategy to be driven by product, not sales and that’s likely for the best.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

DISQO

JULY 5, 2018

In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 66

User Testing Research Software Market Research Product Research 66

DISQO

JULY 5, 2018

In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. The best candidates they have their pick of where to work and it’s really hard for small startup to compete. High-level Strategy. They have no problem competing on compensation.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Lenny Rachitsky

DECEMBER 5, 2023

By virtue of this product and growth strategy, we came to market with an experience that was unusually perfectly fit to the audience of a specific school. We turned to crowdsourcing to help maintain calendars, which was simple once the network hit sufficient scale. This translated into incredibly fast adoption at schools.

User Testing 52

User Testing Research Software Customer Experience Data Visualization 52