article thumbnail

53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? Send messages?

article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

Userpilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Hiring a Head of Product

Mironov Consulting

Let’s carefully define a “Head of Product” as someone who directly supervises a team of product managers including hiring, work assignments, mentoring, and resolving cross-product disputes. Or non-software companies — where IT is squeezed as a cost center instead being the company’s main profit center.

article thumbnail

Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. It’s like, “Hey, you have to mentor a number of folks coming up.”

article thumbnail

Product Qualified Leads (PQLs): A use case in CS/Product collaboration

Gainsight

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. That means in-product messaging, email alerts, playbooks, and more.

article thumbnail

Why CEOs Should Not Be Our Primary Source of Customer Input

Mironov Consulting

A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. A CMO/VP Marketing with strong messaging and promotional chops can spend full time getting the world interested in us. Investments in interview skills coaching, data analytics, activity tracking?

article thumbnail

2021 in conversation: Learnings from the podcast

Intercom, Inc.

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app. For us in building software, that’s how fast we’re executing. Zanade Mann , founder of Black Women’s Business Collective. Janeen Uzzell , COO for Wikimedia Foundation.