Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Most people know what mentoring is: you find a leader, someone you respect, you grab coffee with them every so often, you unload your problems on them, and they give you some coaching and advice, which is useful.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Hutwork

MARCH 9, 2018

13 The Quintessential Guide for Building an Unforgettable First-Time User Experience. Hackernoon published Wayne Chang’s seminal article on user experience. You also need to name KPIs for product people. She discusses how and why you must define your non-negotiable before you build prototypes. #13

Article 82

Article Feedback Software Research Software User Testing 82

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app. Here we asked Will to tell us a little about the four archetypes of staff roles, namely architect, tech lead, solver, and right hand. Janeen Uzzell , COO for Wikimedia Foundation.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mironov Consulting

SEPTEMBER 14, 2020

What’s In a Name? Let’s carefully define a “Head of Product” as someone who directly supervises a team of product managers including hiring, work assignments, mentoring, and resolving cross-product disputes. Often, I hear blaming/shaming of users for being dumb. So our first struggle is what to call this role.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

The Product Coalition

JULY 17, 2018

Magazine has named it one of the ‘fastest growing private companies in America’?—?for Dave Weiss, CTO BabyCenter LLC, Johnson & Johnson “The biggest success for us was having WillowTree take over the app.”? —?Vice In 2017 the company became a part of Rightpoint, an independent customer experience agency.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. And the pleasure is all mine.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199