Intercom, Inc.

AUGUST 15, 2018

Leaders are people who provide a compelling vision for people to follow and believe in, and take responsibility for what happens next. Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Managers oversee their team members’ work and career development.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. “It is about the people, and vision and purpose and work, in that order. I’m like, “No, no, I believe in this company and the vision and the mission and what we’re doing, and it’s a company that invests in people.”

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Hutwork

MARCH 9, 2018

13 The Quintessential Guide for Building an Unforgettable First-Time User Experience. Hackernoon published Wayne Chang’s seminal article on user experience. You also need to name KPIs for product people. She discusses how and why you must define your non-negotiable before you build prototypes. #13

Article 82

Article Feedback Software Research Software User Testing 82

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199