The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. Instead, it was an MMORPG called Glitch.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Intercom, Inc.

JANUARY 27, 2022

More, while women have been taking more and more jobs among top technology executives, at big U.S. firms, only 18% of chief information officers or chief technology officers are women. You can message us on Twitter or record a voice memo on your phone and send it to us on podcast@intercom.com.

Research Software 138

Research Software Engineering Definition CTO 138

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. 1] Designing, Building, and Nurturing a Product Team. What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 134

User Testing Framework Feedback Software Onboarding KPIs 134

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But despite these differences, Farhan Virji, VP of Customer Happiness at Later, believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. They cared about my team. So how do we do this how do we manage this badass team?

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. The panellists were: Mark Cohen, CTO at Domain. So Marie, you’re the chief product officer and you’ve been at the offsite with the exec team recently, where all of this was discussed.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

Reporting Tools 49

Reporting Tools Research Software Data Visualization Weak Development Team 49

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. You know that was fun times and so by the time I sort of Drift to fast forward I was obsessed about some trends that were happening; one of them was messaging.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? So it was certainly quite a pivotal, pivotal point in the growth and development of the conference. Kirk Baillie. And they know that feeling. Kirk Baillie.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Business of Software Conference

APRIL 9, 2021

So I am very interested in in learning from Natalie what they did to adjust, but if people also have some more basic questions about how to go from having an office to being remote we can definitely talk about that too! So natalie what did you do to to help your team right now? Natalie Nagele. Natalie Nagele. Natalie Nagele.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

AUGUST 19, 2024

  So it’s very rare for the CEO to buttonhole the CPO/CTO/Head of Design with a single user’s complaint.    So our maker/product teams try to be product-led while the rest of the company is sales-led or investor-led or top-three-customer-recency-bias-led. Old things break all the time.

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64

Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8