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How productmanagers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software productmanagers.
How productmanagers can foster a culture of innovation Watch on YouTube [link] TLDR In this episode of Product Mastery Now, I’m interviewing Chris Elmore, a tech entrepreneur and college professor who helped found Avid Exchange, a unicorn startup that went public in 2021.
A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. He explains how to conduct an AI-powered design sprint that transforms product concepts into clickable prototypes in just hours instead of weeks.
Every product launch, service ticket, and update is under the microscope of customer scrutiny. And customers are telling you how they feel at every step. Turning that feedback into fast, meaningful action. Many tech companies do a great job collecting feedback. Customer success loses sight of at-risk accounts.
Speaker: Liz Love, Chief Commercial Officer at ProdPad
As productmanagers, we all seem to experience similar pain points in our day to day lives. We all struggle with stakeholder conflict, constant feature requests, failed launches, unexpected outcomes, unhappy users, and complexity. In this session, you will learn: The reasons behind productmanagement pain points.
For this edition of Product in Practice, were not talking with a productmanager, a designer, a UX researcher, or even an engineer. Do you have a Product in Practice story youd like to share? helps its customers monetize their passion and skills and reach their audiences with their own app.
Tips for managing global innovation projects Watch on YouTube TLDR In this episode of Product Mastery Now, I speak with Jack Hsieh about successful product development strategies. Jack brings 20 years of experiencemanaging innovation projects at companies like Sony Ericsson and Logitech.
How productmanagers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.
The productmanager’s journey from Individual Contributor to Chief Product Officer Watch on YouTube TLDR Kimberly Bloomston’s journey from individual contributor to Chief Product Officer at LiveRamp demonstrates the key transitions and skills needed at each level of productmanagement leadership.
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
If you were to ask an E-commerce ProductManager what they would do to increase retention, they might suggest improving engagement by personalization/gamification, or by introducing loyalty programs. This begs the question: what’s the best way to increase customer retention? The best times to collect customerfeedback.
In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success ,” Drew Falkman shares the toughest lesson hes learned in productmanagement: the importance of failing fast. If youve ever wondered how to avoid wasted effort, this episode will provide the answers.
In the latest TPG Live session, Driving Impact Through Influence and Experimentation , we dived into strategies productmanagers can use to expand their influence, foster innovation, and navigate the evolving landscape of productmanagement.
At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? How do hybrid product teams stay aligned and effective across time zones and work styles?
More recently, in August 2024, we published an interview with the product team at Hemnet who walked us through their decision to switch from Miro to Jira Product Discovery for their opportunity solution trees. Meet the Continuous Discovery Champion, Edwin Yuen Meet Edwin Yuen, a product designer at The Times London.
So, how can productmanagers use AI to save time and build better products? AI can help with research, feedbackmanagement, user engagement, and roadmapping. With AI, productmanagers can work faster and smarter. Learn how to get your time back with this AI guide.
Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? The secret often lies in those crucial first moments – your user onboarding. But here’s the thing: getting users to say “wow” instead of “why?”
Productmanagers are now expected to be not only customer-obsessed but also data-fluent. In this episode, Jenna Gaudio shares essential insights on how modern PMs must evolve their skillsets to handle massive data flows, navigate regulations, and responsibly craft intelligent productexperiences.
In our new webinar, Rosie, Director of Product Marketing at Alchemer, sat down with Justin, Alchemer’s Integration and API ProductManager, to dive into a topic every CX team should be thinking about: automating customerfeedback collection and management. This isn’t just a demo (though yes, Justin gives a fantastic one in this webinar).
a time for reflection, community, and gratitude—values that resonate deeply with the dynamics of productmanagement. As productmanagers, we often focus on metrics, deadlines, and deliverables. Embracing gratitude can transform our teams, enhance collaboration, and ultimately lead to better products.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Product teams need a complete, end-to-end solution to address their most common challenges. Leveraging a single platform that combines product analytics, in-app guides, and feedbackmanagement solutions can be the most effective way to deliver digital experiencesusers love.
You’re gathering customerfeedback, hitting your OKRs, and tracking every metric imaginable. And yet, your product is stuck. Users churn, innovation stalls, and your team feels like theyre running on a never-ending treadmill. Customerfeedback drives iteration. And customers?
Taking charge of a productmanagement team can feel like juggling flaming torchesthrilling, but also risky if you dont have the right game plan. Why the First 90 Days Matter When you lead a new product team, your opening move sets the tone. Your productmanagers wonder if youll champion them. Roger : Absolutely.
Yet most productmanagers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a productmanagers toolbox. Customers dont care about data structures.
How productmanagers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. In this episode, he shares some insights from that workshop and his experience in product leadership.
Speaker: Christian Bonilla, VP of Product Management at UserTesting
Every product team wants to build things users love. It’s why breakthrough products rarely happen by accident. Rather, they start with a strong product vision. Getting that vision right is one of the most important responsibilities of the product team. The goal may sound simple, but it’s hard to do.
What if building what customers ask for is the reason your product is failing? In this episode, Drew Falkman walks us through the evolution of his product discovery mindsetfrom sketching solutions on a whiteboard with no customer input, to learning (the hard way) why even listening too literally can lead you astray.
In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Maya Brooks discusses the balance between creating revenue-focused and socially impactful products. She explains how flexibility in product design supports entrepreneurs through both good times and challenges.
This is every productmanager’s nightmare – an onboarding failure that cripples customer retention. But your product doesn’t have to be that way! What is customer onboarding? designed with one goal in mind: to make customers feel valued and supported. What is customer onboarding automation?
In the retail industry, customerfeedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customerfeedback and turn them into results. Level it up!
Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products
Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. Hooked, the book, is based on Eyal’s years of research, consulting, and practical experience.
How an AI-powered fashion startup achieved product-market fit Watch on YouTube TLDR In this episode, we’re joined by Anya Cheng, former product leader at Meta, eBay, McDonald’s, and Target, and current founder of the AI-powered fashion startup Taelor. ” The problem?
Teeba recently joined Lightspeed Commerce as a Senior ProductManager. I’ve always been fascinated by the discovery aspect of productmanagement,” says Teeba. “I I soon noticed that while many companies have embraced agile execution, fewer have adopted a truly continuous approach to product discovery. “I
Colin Matthews was a longtime PM and now teaches my favorite AI prototyping course: AI Prototyping for ProductManagers. He also wrote my 9th most popular post of all time ( Become a more technical productmanager ). ” “Make it so holding down the space bar has a timer to shoot a 2nd time.”
Product leaders know that career growth isn’t always linear—stepping into leadership or establishing a productmanagement function can be as complex as it is rewarding. Here’s how to approach it: Tie Efforts to Business Goals : Ensure productmanagement priorities align with what the business wants to achieve.
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of userexperience in BI solutions.
Fear not, productmanagers. It’s going to make you a better productmanager than you ever imagined. Taking You Out of Your Comfort Zone Get ready, productmanagers because AI is definitely going to change your job if it hasn’t already, but you’re going to love it! You’re doing product design and development.
I’ve never felt compelled to write a rebuttal before, but Amanda Hoover’s recent article, “ Productmanagers rule Silicon Valley. Not everyone is happy about it ,” misses the mark on what productmanagement truly entails. It’s time to set the record straight. Let’s address these misconceptions head-on.
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Userpilot is a product growth platform that can collect customerfeedback directly within your product.
The productmanager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for productmanagers.
Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador
Often, product teams fall into the trap of creating a roadmap that doesn’t support timelycustomerfeedback. Companies frequently make this mistake by creating a product roadmap 1-3 years in advance. A product roadmap is a living document, a snapshot in time that is subject to frequent change.
As a productmanager, I’ve come across all the common obstacles to creating personas. And what I’ve learned is that, besides getting stakeholder buy-in, you need a solid process to collect high-quality data, organize user segments, and create story-driven personas that are easy to follow. Why do you need user personas?
When Jane, a seasoned productmanager, started her new role at a fast-growing SaaS company, she was ready to make an impact. Despite her years of experience, Jane realized something critical: even seasoned PMs need a plan to establish credibility in a new environment. But within a month, she felt like she was treading water.
How Do You Stay True to Your Product Vision While Adapting to Market Realities? Below is a preview of key insights. Market Demands Why Product Vision Often Gets Lost Product leaders start with a bold vision, but execution becomes difficult when: Market conditions change , requiring fast adjustments.
However, productmanagers often face even greater challenges when navigating high-stakes situations with senior leadership or dealing with conflicting priorities across departments. These moments can be politically challenging, as they require balancing the immediate demands of stakeholders with long-term product goals.
Speaker: John Mansour - President, Product Management University
With uncertainty surrounding our economical future — and whispers of an impending recession — what insights can we get from our product analytics that’ll put us in the express lane to growth? In this webinar, we’ll explore the common element that gives us the easiest route to growth and which product metrics matter most.
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