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Creating Governance Around Your In-Product User Guide Experiences, Part III: How to Use Your Product to Master Your In-Product User Guide Experience

Gainsight

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. When it comes time to execute your product engagement strategy, you may feel like you’re caught under a pile of responsibilities. You don’t have time to redesign every engagement or delegate that work to your in-house team. Your users are busy.

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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

Built for you is back – this time we’re revealing the powerful product updates we released in May! For example, you can segment your NPS® scores by region, product feedback by user persona, churn reasons by subscription type, and more – enabling you to better understand your customers and quickly take action based on their feedback.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. There are also governance and ethical concerns, like data privacy or AI bias. AI tools can visualize trends and anomalies in real-time.

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12 Best Salesforce Integrations for Businesses in 2024

Userpilot

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

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Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast]

Mind the Product

The post Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast] appeared first on Mind the Product. Where: Prioritised and MTP Leader members can access the AMA from their dashboards. How to make good user stories. The Australia and Singapore Government digital services.

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Best User Behavior Tracking Tools For SaaS And How To Use The Data

Userpilot

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What is user behavior? What is user behavior analytics?

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Best Marketing Analytics Tools For Product Marketing Managers

Userpilot

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools.