Userpilot

OCTOBER 11, 2022

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. It follows the customer activity outlined above. And you know what that means—free customers without the extra CAC.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Experience 97

UX Planet

DECEMBER 15, 2023

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. These interactions should make users feel something at the emotional level.

UX 95

UX Research Software Customer Experience Product Research 95

Userpilot

NOVEMBER 27, 2023

SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. TL;DR Product growth is everything you do to increase a product’s value, attract new customers, and boost revenue. Product-led growth turns evaluators into champions through the product experience.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Indicative

OCTOBER 8, 2020

gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . For a gaming company, the users are gamers.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Mind the Product

OCTOBER 22, 2019

With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all. It’s when you put all those things together in a way that you can actually articulate… and can actually deliver solutions to your customers – that’s when the ‘A-ha!

Product Research 106

Product Research Customer Experience Entertainment Consulting 106

UX Planet

JUNE 14, 2024

Integration with profiles: Comments could be tailored to user preferences and avoid irrelevant suggestions. Time-synced Comments: For shows and movies, allow users to post comments tied to specific moments in the program. About me I’m a product designer with over 5 years of experience.

Product Research 52

Product Research Product Strategy Feedback Software Research Software 52

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better?

User Testing 110

User Testing Product Research Testing UX 110

The Product Coalition

NOVEMBER 17, 2023

Master the process, tech stacks, and tools for a transformative development experience. Companies own the platforms, and users don’t have much say in how things are run. It’s like a digital democracy where users have a say in how things work. They ensure trust through decentralization, allowing direct user transactions.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization User Testing 106

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Mind the Product

OCTOBER 15, 2019

Where it gets really hard is [when it comes to] business impact, customer impact, the costs of not doing it – that’s where the rubber hits the road, and that’s where I think it’s way more art than science. Prioritisation frameworks. The Product Experience is hosted by Lily Smith and Randy Silver.

Product Research 100

Product Research Customer Experience Entertainment Consulting 100

Usersnap

JANUARY 8, 2024

A paradigm shift in product development Real-world case studies Netflix: Shaping the future of online entertainment ? Testing & Feedback 5. Each iteration involves designing, developing, and testing a product component. Each iteration goes through the phases of planning, designing, implementing, and testing.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Mind the Product

JULY 16, 2019

Rich Mironov got his start in product with a a single, very demanding customer: Apple. He’s seen it all, and he shares his experience on his blog, in regular talks, and – when we’re lucky – on this podcast. The Product Experience is hosted by Lily Smith and Randy Silver. Frederick P.

Customer Experience 111

Customer Experience Product Research Leadership Weak Development Team 111

Userpilot

JUNE 25, 2023

TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Hooked delivers insights into the psychology of user habits and engagement to design captivating products.

Books 98

Books Analytic Tools Data Visualization Product Research 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 81

Data Visualization UX Research Software Feedback Software 81

Amplitude

JUNE 11, 2018

We’ll now dive into the core games of customer engagement strategy and lay out how product managers should frame the value of their product, the goals of their user experience design, and their growth strategy around the specific game their team is playing. Defining your Customer Engagement Strategy: Which game are you playing?

Customer Experience 86

Customer Experience User Testing Customer Feedback Strategy 86

Userpilot

MAY 19, 2021

SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. Dofollow.io’s Online Community That Helps Them Test Out Their Product Ideas. Does your product help employees save time while invoicing? Find your Channel.

Research Software 119

Research Software B2B User Testing Customer Experience 119

The Secret PM Handbook

SEPTEMBER 16, 2016

Yet in my experience many product managers don’t know that a value proposition has a specific structure. This is the classic framework from Geoffrey Moore’s Crossing the Chasm. Of course they are used throughout our domain – a user story is a very simple template, a Jira issue is created using a template.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Amplitude

JULY 29, 2020

Instead, your product strategy should be a framework centered around providing value to your customers that helps you decide which tactics to explore. Think of product strategy as a hypothesis to be tested. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

The Product Coalition

JUNE 11, 2019

While new user acquisition and the number of downloads give you an initial high, what matters in the long term is your apps user retention i.e how many users are sticking around. Like any other relationship, the one between the app and the user also boils down to how happy the users really are.

Feedback Software 73

Feedback Software Analytic Tools User Testing Customer Experience 73

Userpilot

FEBRUARY 14, 2021

So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Product-Led Growth Lifecycle Marketing Personalized In-App Experiences Product Marketing Viral Loops Affiliate Marketing Conclusion. Provide and constantly improve self-serve customer support. on marketing in 2020.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Mind the Product

AUGUST 28, 2017

The business has three types of user, – those that build fundraising pages, those that donate to the pages, and the charities or nonprofits that the money goes to. As a species we like to “give”, whether it’s giving money, time, love, or simply moral support. Jamie has worked at JustGiving for seven years.

Analytic Tools 141

Analytic Tools Research Software User Testing Customer Experience 141

freshtrax

NOVEMBER 3, 2023

The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. In simple terms, we define design thinking as a mindset that seeks to create better products, services, and societies by deeply understanding people (consumers or users) and their lives.

User Testing 59

User Testing Product Research Customer Feedback Entertainment 59

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

since I had no real product experience. Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. daily users instead of cumulative users) and the interviewer had to nudge me.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Product Talk

AUGUST 10, 2016

But that’s going to take time and I want you to have it today. We would jump from reviewing interview guides one week to discussing experiment results the next. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions. So I’m going to scratch the surface in this blog post.

Research Software 241

Research Software Product Research User Testing Customer Experience 241

Department of Product

JANUARY 17, 2023

This thread goes some way to explaining the complicated, unintended consequences of Apple’s updated privacy policies, but the long and short of it is this: Apple introduced a new App Tracking Transparency policy (ATT) which required app developers to ask permission from a user before their activities were tracked for ad selling purposes.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Business of Software Conference

JANUARY 23, 2020

The Email Game: The Key to Happy Customers // Rahul Vohra, Superhuman. In this talk at USA 2019, Rahul talks us through the different aspects to think about when designing business software and how to make an everyday task exciting and surprising for the user. Most companies worry about what users want or what they need.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

The Product Coalition

MARCH 3, 2019

There are plenty of examples of unwieldy firms moving so slowly that they learn users’ real needs far too late to be able to adapt to them. Waterfall” is a broad categorization of traditional project management frameworks which are defined by stage-gating and phasing of a project over a long period of time.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

PMLesson's Ace the PM Interview

SEPTEMBER 12, 2019

Question : Design a product that solves user pain points around owning a pet. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. In this post, we'll review a case study submission from one of our Exponent members. Please proceed. Sounds great.

Feedback Software 40

Feedback Software Entertainment User Testing Data Visualization 40

Andrew Chen

DECEMBER 10, 2018

How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Next generation entertainment and networks of people+content. Above: Now, remember that the motivation of communicating with your friends and family has been around since the dawn of time. What a time to be alive!

User Testing 100

User Testing Startups Technical Review Customer Experience 100

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . How I Built This. The Product Podcast.

User Testing 63

User Testing Research Software Product Research Product Management 63

The Product Coalition

FEBRUARY 8, 2019

Finally, because users today are digital-first. Long gone are the days of arcane computer systems and complicated mechanics: success is as much about lower prices as it is about user knowledge. Within this line, the most important initiative was to add or subtract features, according to what the market seemed to demand at the time.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

Business of Software Conference

JULY 13, 2020

I saw this game played the first time years ago, it was a little more impressive because in America they have the $100 bill. Whether the game is taking on investors or the game is A/B testing, you’ve got to think how will this game end. So, let’s talk about A/B testing. Or selling customer data. Dark patterns.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59