Customer Experience Government Outbound 
Intercom, Inc.
JUNE 13, 2022
Built for you is back – this time we’re revealing the powerful product updates we released in May! For example, you can segment your NPS® scores by region, product feedback by user persona, churn reasons by subscription type, and more – enabling you to better understand your customers and quickly take action based on their feedback.
Mind the Product
MARCH 7, 2019
Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. This gives added incentive for a user to open the product, and use it for a longer period of time. Good Integrations Start With Customers. Integration Types.
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The Product Coalition
MARCH 16, 2019
Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. This gives added incentive for a user to open the product, and use it for a longer period of time. Worst case, you’ll have to redesign your integration.
Brian Balfour
JULY 12, 2017
They determine what ads appear and the rules that govern their cost. For virality to be a high ceiling channel, a product at a minimum needs Quick Time To Value. Value prop of the product needs to be applicable to large percentage of a user's network (branching factor). Virality thrives when the viral cycles are short.
BrainMates
SEPTEMBER 19, 2022
The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. We must listen and adapt to what real ‘value’ is to our customers and try to anticipate and deliver it.
eG Innovations
DECEMBER 7, 2022
This section outlines how eG Enterprise supports SNMP: Support for both SNMP Polling and SNMP Traps: While SNMP polling can collect historical metrics about specific health parameters, monitoring SNMP traps are important to provide a near real-time indicator of an issue with the target device.
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