Mironov Consulting

OCTOBER 19, 2022

And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.  Customers and support teams often identify things that don’t work the way they like… tagged as bugs even if the system is behaving as intended.  Product

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

NOVEMBER 30, 2017

The GDPR will also apply to countries outside the EU who have customers within the EU. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. The right of access.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

Amplitude

JANUARY 27, 2021

Everyone in your tech company should spend time with customers weekly. Helping everyone in your organization regularly engage with customers—specifically team members in non-customer facing roles—is powerful and even transformative. We shared learnings and customer stories from the experience regularly.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90