The Basics of Product Management

JUNE 21, 2025

Types of Product Manager Interview Questions Behavioral: “Tell me about a time…” Product Sense: “How would you improve…” Technical: Understanding systems, APIs, and trade-offs Case Study: Real-world scenarios to test your thinking How to Answer: “Tell me about a product you admire” This is a common question to assess your product thinking.

Product Research

UX Planet

FEBRUARY 12, 2025

10 rules of design plus 10 useful AI tools for ensuring success in a complexproject Design by Outcrowd SaaS design goes beyond standard web design. It doesnt merely attract users and creates a convenient, good-looking product. There are certain tricks to designing for SaaS platforms.

Data Visualization

Usersnap

JUNE 26, 2025

Too many discovery efforts fail silently. In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Because most discovery is just activity. Not alignment. Become a value-driven PM.

Product Research

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.)

Data Visualization

People-First Product Leadership

NOVEMBER 5, 2024

Building on my previous post on Product Sense , at my Reforge workshop on Sharpening Product Sense , I revealed how top product minds transform market whispers into winning decisions. This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. The secret? link ) Want to grow?

Product Research

Lenny Rachitsky

JANUARY 19, 2025

She previously led growth at companies like Amplitude, Miro, Dropbox, and SurveyMonkey and is currently doing full-time advising for high-growth tech companies. Test advisors before committing—do a workshop to see how they add value before making a long-term hire. Your problems aren’t unique.

User Testing

Gainsight

FEBRUARY 27, 2025

For Black History Month, wed like to take the opportunity to shine a spotlight on some of our friends in the Customer Success (CS) space, who are making waves and establishing themselves as powerful leaders and change agents. Over the past 20 years, she has dedicated herself to the world of Customer Success and Customer Experience.

Data Visualization

Usersnap

MAY 14, 2025

You’ll likely burn fuel, time, and goodwill without achieving anything meaningful. Whether you’re in product, UX, or strategy, this is your blueprint for a discovery framework that actually moves the needle by connecting user insight to the metrics that drive revenue. What would a meaningful outcome look like for our users?

Product Research

Userpilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. Some mostly focused on the users rather than the technical side of things. Someone with no people management experience. Who would be a bad fit for this job?

Analytic Tools

UX Planet

JULY 17, 2025

It’s summarising workshops, writing user stories, translating content, analysing tone of voice, creating templates, and speeding up research. And yet, as we continued discussing AI, one thing became clear: AI is already influencing user experience, but content designers aren’t always at the table when these tools are developed.

Research Software

UX Planet

JUNE 13, 2025

White hat designers In Part 1 of this story, we explored how a lone in-house design generalist can free up time and resources by offloading routine UI maintenance tasks to web engineers. The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. So is there a way out?

User Testing

Product Innovation Educators

JANUARY 27, 2025

Companies find something that works and gives them a competitive advantage and then tend to stick with it, limiting meaningful innovation over time. Let’s get some help and learn how to talk about the importance of innovation with senior leaders and the tools that can help organizations be better at innovation.

Research Software

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

Data Visualization

UX Planet

JULY 1, 2025

The somewhat forgotten practice that guides users from A to B. That plays a simple yet powerful role in shaping user experience (UX). The true value of content design lies in building and structuring information that meets user needs. To put it simply, content designers are strategists, researchers, and problem-solvers.

Data Visualization

Business Acumen Institute

SEPTEMBER 18, 2023

I do a lot of research. And, the research is done sometimes to the workshops I deliver. So we have technical solutions that don’t necessarily solve a customer problem. We’re making up the numbers in the spreadsheet, but we didn’t do the proper research. Understand customer needs.

Data Visualization

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. It was a great experience,” says Tali.

Analytic Tools

Product Talk

JUNE 12, 2024

Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting to give up. Instead of giving up at this stage, they started looking into other ways of connecting with their potential users. You can submit yours here.

Product Research

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. I also know how much effort these team put into finding out how to work with developers. We like to get painful user problems to solve. He thought it will be an easy Thursday.

User Testing

Product Talk

OCTOBER 20, 2021

But the concepts don’t mean much if you’re not making real changes to the way you work—whether it’s how often you talk to customers , what you discuss in your conversations with them, or what you do with those findings. Let’s be clear: The tools alone won’t automatically make you better at discovery. What tools are they using?

Product Research

Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

Research Software

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence

Userpilot

MAY 22, 2024

What if you could get into your user’s brain? Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. This article will highlight 23 of the best UX research tools available in 2024. Would you have a better understanding of how they interact with your product?

Research Software

Product Innovation Educators

OCTOBER 16, 2023

It’s an organizational issue—moving quickly to beat competitors and keep up with changing customer preferences. When companies take the time to design products that match what the customer needs, profits soar, customer satisfaction (and retention) soars, and employee satisfaction gets a nice uptick too.

User Testing

Mind the Product

APRIL 26, 2020

In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. As the world went into lockdown, the challenges for researchers became even bigger still.

Research Software

Product Talk

APRIL 17, 2024

And if you’re trying to guide your teams toward being more empowered and autonomous, this is a process that takes dedicated time and commitment. She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery.

Product Research

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

Product Research

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. If you’re short on time, here are a few quick takeaways: Good design is good business.

Research Software

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I have experienced this many times on both sides, as the receiver and the critiquer.

Research Software

Product Innovation Educators

MARCH 11, 2024

It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. I’ve seen Design Thinking mistakes, and I’ve made my own as well, which limit the results this powerful tool can provide. Research: Build empathy.

User Testing

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools

Mind the Product

DECEMBER 3, 2018

Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, ranging from cross-functional, to customer-centric all the way up to iterative. User Research. Successful user research forms the foundation for every product manager.

Research Software

Imaginary Cloud - Design

MAY 21, 2020

Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. So how can we, designers, help our users (kids) to make the most of their experience when interacting with a digital product? Why are apps important for kids ?

Customer Experience

Mind the Product

JUNE 26, 2017

Doing this allows you to have high-level conversations over the direction of the user’s journey, rather than get distracted by specific visuals or wording. An example of this would be using paper and pen, and uploading photos to a tool like Invision. What should users see if they already have an account? Which ones?

User Testing

Roman Pichler

APRIL 13, 2021

Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators.

Feedback Software

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. A handy tool to formulate the strategy is my Product Vision Board, shown in Figure 2. Instead, strategy discovery focuses on the problem space.

Product Research

Mind the Product

JUNE 18, 2018

Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. These two tools help solve these problems. Here are some examples from the Onfido world: Customer Problem. Facial verification.

Research Software

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing