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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is customer education? More loyal customers.

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Why Your Entire Company Should Talk with Customers Weekly

Amplitude

Everyone in your tech company should spend time with customers weekly. Helping everyone in your organization regularly engage with customers—specifically team members in non-customer facing roles—is powerful and even transformative. We shared learnings and customer stories from the experience regularly. Yes, weekly.

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How to Measure Software ROI For SaaS Products

Userpilot

For custom software development in-house, consider factors like development, implementation, maintenance costs, staff onboarding , and missed opportunities. Userpilot is comprehensive product adoption software with advanced analytics , feedback, and engagement features. Assess estimated returns over the software’s whole lifetime.