Intercom, Inc.

NOVEMBER 21, 2019

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

The Product Guy

APRIL 4, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

The Product Guy

MAY 15, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Roadmunk

APRIL 12, 2018

And one of the topics Mike and Michael did a deep-dive into were the tools product people apply to understand their users better—specifically u ser personas and jobs to be done. These are two different tools product people might use to understand their users better. Michael: We wanted to go deeper into what a user persona is.

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

The Product Guy

MARCH 2, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Product Manager in Heels

SEPTEMBER 20, 2013

One of the components of the MBA program is a strategy course which provides insight into what the CEO thinks about. I have been researching the topic and have a few helpful resources: Inc Magazine: Director Product Management Pragmatic Marketing: Product Manager Not suprisingly, there is a lot of overlap.

Research Software 40

Research Software Reporting Tools Magazine Vision 40

The Product Coalition

NOVEMBER 16, 2020

You can find the first part here: Case study: what’s wrong with Soundcloud and what opportunity it misses I will be exploring how differentiating the content can: Allow a highly tailored experience across different areas of the product Help Soundcloud catch strategic opportunities while playing with their own strengths.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

Roman Pichler

MAY 10, 2017

They include a deep understanding of the users with their needs, the competition, and the market trends. They also require an intimate knowledge of the product itself, including its value proposition, key features, user journeys, business goals, and KPIs. This helps you understand if your product is properly differentiated.

Product Management 162

Product Management Product Manager User Testing Data Visualization 162

Intercom, Inc.

FEBRUARY 22, 2018

If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind. First, onboarding is the one thing that every user of your product experiences. This week, we’re pulling together some of their sharpest insights to help you take stock of and improve your own onboarding.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

Product Management University

OCTOBER 30, 2019

The B2B Product Manager Magazine October 2019 is now available. How To Differentiate Your Product When Competitors Solve the Same Problems. Short and to-the-point tips for positioning greater value, differentiation and generating more revenue from existing products. Enjoy the B2B Product Manager Magazine October 2019.

Magazine 20

Magazine B2B Product Management Product Manager 20

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . The Product Podcast. Really, this is where you go to learn from the best.

User Testing 63

User Testing Research Software Product Research Product Management 63

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . The Everyday Innovator .

User Testing 40

User Testing Product Research Research Software Product Management 40

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Business of Software Conference

OCTOBER 23, 2019

So things worth prioritizing – customer problems or jobs to be done. Then once you’ve decided all right, let’s nail this job or this problem, this customer need – what are the ideas that allow us to make progress on that? Even if it’s customers, even if you’re doing a good job of talking to customers.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61