Customer Feedback Download Outbound Strategy 
Intercom, Inc.
JULY 1, 2020
Today, customer expectations are at an all-time high. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for support reps to address. Proactive customer support is the antidote to long wait times and ticket deflection.
Intercom, Inc.
NOVEMBER 30, 2021
Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Strategy first, technology second.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alchemer Mobile
MAY 27, 2020
We’re also adopting new shopping strategies such as using delivery services and curbside pickup. Knowing where apps like yours stood last year in terms of customer engagement, surveys, in-app feedback, ratings and reviews, and other mobile KPIs can help you gain context to better understand where your brand stands today. ?
Intercom, Inc.
MARCH 16, 2021
Today, customer expectations are at an all-time high. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address. Download The Ultimate Guide to Conversational Support.
Intercom, Inc.
SEPTEMBER 4, 2019
” A few examples of sales coaching methods that we use at Intercom include: Shadowing customer calls or meetings: Reps tag along on a lead’s call or customer visit and directly observe successful sales methods and communication styles. Download the template here. A trainer, meanwhile, essentially says, ‘do this.'”
ProductPlan
MARCH 17, 2020
That being said, it’s all too easy to lose track of strategic direction when stand-ups, customer interviews, presentations, and a million other demands crowd a PM’s calendar, vying for precious time. How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”.
Product Innovation Educators
APRIL 3, 2023
It’s about using data to uncover insights and the best place, time, and way to speak to a consumer on behalf of a brand. You can pay a data service to get data on your customers. For example, one strategy is to target consumers in the right context. Click here to download the Action Guide.
Expert insights. Personalized for you.
239 
Let's personalize your content