Remove Customer Feedback Remove Exercises Remove User Friction
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Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product Talk

It’s often more common to see project-based user research rather than an ongoing, iterative discovery process.” I made sure to think about both the end customer experience and the tax expert experience,” says Teeba. This one focuses on customer support within the platform. Click the image to explore the full Miro board.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

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Image From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights

UX Planet

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

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A Deep Dive Into Mobile App User Journeys: Lessons from Real Apps + Expert Tips

Userpilot

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Without a clear view of the user journey, teams optimize the wrong things while real friction points go unnoticed. Ive felt that sting.

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

In an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

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Unlock Your Tech Career Potential with the Career Transition Compound Effect

People-First Product Leadership

To put CTCE into action : Map your current skills by following this script Capture you true niche - identify a community experiencing common changes, pain points, and objectives Identify gaps that align with emerging tech trends and position yourself to fill them. Commit to time each day for learning and trend tracking.

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The Best Way To Understand User Needs and Pain Points Without a Big Research Budget

The Product Coalition

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market?